The Surescripts Blog

Improving Patient Safety with the Click of a Button

By Chris Diblasi, Product Innovation, Surescripts

Medical errors are a leading cause of poor patient outcomes in the United States, including patient dissatisfaction, hospital readmissions, medical malpractice claims and even death. Many of these problems can be avoided if physicians have access to their patients’ comprehensive medication lists at the point of care, enabling more accurate medication reconciliation. Unfortunately, accurate lists can be difficult to compile and maintain when a patient sees multiple doctors and has medications filled by various pharmacies.

Surescripts recently sat down with Dr. James L. Holly, CEO at Southeast Texas Medical Associates, a multi-specialty clinic that uses Surescripts Medication History for Reconciliation to help solve this very problem.

In the video below, Dr. Holly explains how Medication History for Reconciliation helps his staff access complete and accurate patient medication histories with the click of a button. Before Medication History for Reconciliation, physicians at Southeast Texas Medical Associates relied on patient recall. Since patients’ memories are sometimes unreliable, medication oversights and prescription errors can result. Now, Dr. Holly’s physicians obtain real-time medication records through their EHR from Surescripts’ nationwide network of pharmacy and PBM sources, which helps them make better-informed care decisions, minimize medical errors and maximize patient outcomes.


Medication History for Reconciliation gives physicians real-time access to the largest set of medication claims and pharmacy dispensed data available, allowing them to compile more complete and accurate medication lists. This actionable patient intelligence enables better-informed treatment decisions during care encounters and transitions, which reduces medication errors, complications and readmittance.

Check out the Surescripts Medication History Hospital Value Calculator to see how we can help you reduce adverse drug events, patient readmissions and the associated staff hours with Medication History for Reconciliation.

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