May 2014

Setting the Standard for E-Prescribing Quality

As I mentioned in a previous blog post, we developed the Quality Management Framework to measure safety, accuracy and completeness of e-prescription transactions.  Our e-prescribing quality guidelines educate vendors and their end-users on how to create quality e-prescriptions.  We have also created the E-prescribing Quality Best Practices and Implementation Checklist that provide practical and proven solutions for vendors to implement to help improve the quality of e-prescriptions generated by their end users.

We have received great participation and engagement from the prescriber vendor community and many of them have gone to great lengths to improve their current e-prescribing process. To recognize their hard work, we created a program that I am especially proud of: The White Coat of Quality. This award program is designed to honor and acknowledge vendors actively taking steps to improve the quality of e-prescriptions written by their end users, based on the Surescripts Quality Management Framework.

Over the years, we have realized that there is no silver bullet solution to help improve e-prescribing quality.  However, a combination of continuous end-user interface enhancements along with sustained end-user training can help us achieve our goal.  The White Coat of Quality Program encourages just that.

Each year, we are encouraged to see so many leading organizations qualify for the White Coat of Quality.  For 2013, we are pleased to award 51 EHR vendors and health systems, including a number of repeat recipients.  This year’s recipients fulfilled a number of requirements including:

  • Senior leadership commitment to a goal of zero electronic prescription content errors
  • Measurement and reporting of e-prescription content error levels
  • Implementation of software updates to reduce e-prescription content error levels
  • Communication and training for end-users on how to better utilize their e-prescribing system to reduce errors

Surescripts is committed to helping organizations achieve complete accuracy of e-prescribing industry-wide.  Collaboration is crucial to ensuring e-prescribing quality, so I hope you will join us in our efforts.   Together, we can make informed decisions to improve health outcomes, increase efficiency and decrease costs.  Please join me in congratulating the following recipients of the 2013 White Coat of Quality Award:

Baptist Health - Arkansas**
Connexin Software*
Custom Computing Corporation*v Darena Solutions*
DAW Systems – ScriptSure
DrFirst Rcopia*
East Ridges Medical Software*
Echo Group*
Elliot Health System**
Exemplo Medical*
First Insight*
Health Information Management Systems
Henry Schein MicroMD
Indian Health Service
Integrity Digital Solutions*
JAG Products*
Keiser Computers*
Lee Memorial Health System**
M/D Systems*
Medical Messenger*
Meditab Software, Inc.
MediTouch EHR
Mercy Oklahoma City**
Mercy Springfield**
Mercy St. Louis**
NextGen Healthcare
Pulse Systems
STI Computer Services
University Health System**
University of Mississippi Medical Center**
Vanderbilt University Medical Center
Vision Works*
WRS Health
Xpress Technologies*
*DrFirst Rcopia affiliated
** Epic affiliated

Congratulations to all of the winners!


February 2018

It’s Time to Go for Gold in Prescription Accuracy

While watching this year’s Olympic Games, I found myself reflecting on the tremendous power of teamwork. No matter what sport top athletes compete in, they likely have a broad and deep team of supporters who help them identify and overcome obstacles, and ultimately become the best they can be. Read more...

January 2018

The CMS Proposed Update to NCPDP SCRIPT: Let’s Talk Timing and Consistency

In late November, the Centers for Medicare and Medicaid Services (CMS) proposed a new rule that calls for an update to the electronic prescribing standards used by the prescribers, pharmacies, their software vendors and Medicare Part D prescription drug plans who serve Medicare beneficiaries. Read more...

January 2018

AMA Recognizes the Need for Providers to More Easily Cancel Prescriptions

The American Medical Association (AMA) supports greater adoption of electronic prescription cancellation solutions, as resolved at its recent 2017 AMA Interim Meeting in Honolulu. The nation’s largest association of physicians and medical students announced its new policy with a House of Delegates resolution stating its support for “the creation, standardization, and implementation of electronic prescription cancellation from all electronic medical record vendors and that these orders be accepted by pharmacies and pharmacy benefit managers.” Read more...