SureScripts

A connection to the Pharmacy Health Information Exchange™, operated by SureScripts – the largest electronic prescribing network in the nation - is as straightforward as the following steps:
  1. Confirm that the pharmacy management software system your pharmacy uses has been certified to connect to the Pharmacy Health Information Exchange. Click here to find a list of certified software systems and the companies that sell them.
  2. Contact your software vendor and ask them to enable your E-Prescribing functionality. Specify that you want to establish a connection to the Pharmacy Health Information Exchange, operated by SureScripts. This will ensure that your pharmacy is able to receive new prescriptions and send/receive refill authorization requests electronically – not by fax. Make sure you ask about:

    1. Software upgrades or patches you may need.
    2. Paperwork/contract updates that must be completed before your connectivity can be enabled.
    3. Transaction fees* or other related costs.
    4. Any training you and your staff will need to become familiar with the new features of your system.
    5. The process for ongoing database updates to ensure that you can communicate electronically with newly activated physicians.
* Important Information Regarding Transaction Fees:
In addition to any startup or monthly software fees your vendor may charge, your pharmacy will pay a set cost per transaction to your technology vendor for each prescription renewal request you send or new prescription you receive over the Pharmacy Health Information Exchange. Your vendor can provide more detailed information on fees when you call them. It is important to note that refills associated with a new or renewed prescription do not incur a transaction fee.

As an example, if a prescriber sends a new prescription electronically with 4 refills and your vendor charges $.25 per transaction, you should divide the $.25 by the sum of the original prescription plus the total number of refills to calculate your cost per prescription dispensed, which in this example would be just $.05.


For more information on connecting your pharmacy and to see which physicians and pharmacies are already e-prescribing in your area, visit www.surescripts.com/pharmacist.  

A connection to the Pharmacy Health Information Exchange holds many benefits for your pharmacy. We look forward to helping you realize them.