Prior authorization is the biggest headache facing physicians today: ninety-one percent describe prior authorization as primitive, time-consuming, expensive, and frustrating.

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Real-time Prior Authorization Within Your EHR Workflow

Physicians and providers need actionable patient intelligence—such as knowing if a prior authorization is required—at the point of care. With Surescripts CompletEPA®, an EHR-integrated electronic prior authorization solution that delivers approvals in minutes or less, clinicians get a response while the patient is still in the office, pharmacists get prescriptions they can dispense and patients get their medications right away.

Integrates with EHR and electronic prescribing workflows

Surescripts CompletEPA® is the best solution for maximizing time savings, preventing medication delays, and reducing unnecessary cost because it integrates with existing EHRs and e-prescribing workflows, allowing users to stay right in their current platforms.

Fast, easy to use and intuitive

Surescripts CompletEPA® eliminates the need for forms, faxes, and phone calls associated with prior authorization – all requests are sent directly to the health plan electronically, minimizing hassles and delays.

Improves patient and physician satisfaction

With CompletEPA®, users stay right in their existing workflow and answer only relevant patient-specific questions with patient data already pre-populated. This streamlined process gives providers more time for meaningful engagement with patients.

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Start Saving Time Today

Surescripts CompletEPA QuickStart™ is a free website that makes it easy to submit fully electronic prior authorization requests right away, even if electronic prior authorization is not yet available in the EHR.

Eliminates manual prior authorization forms, paper faxes and phone calls

The Surescripts CompletEPA QuickStart™ is an easy solution that saves users valuable time.

Improves patient and physician satisfaction

By providing prior authorization approvals in minutes or less, the Surescripts CompletEPA QuickStart™ prevents unpleasant surprises for patients at the pharmacy and allows clinicians to remain focused on providing care instead of completing administrative tasks.

Get started on your time

Get started with electronic prior authorization today. Free!

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How We Simplify the Process

CompletEPA® pre-populates patient data automatically; eliminating the need to complete prior authorization forms manually, and sends all prior authorization requests directly to the health plan electronically—not by fax like other prior authorization companies.

Manual Prior Authorization
CompletEPA Electronic Prior Authorization

CompletEPA in Action

Hear how Surescripts CompletEPA® is having an immediate impact at Community Health Network, reducing average wait times for prior authorization responses down to mere seconds.

"Before we launched electronic prior authorization, it used to take two to three days to get a turnaround response for medications. Now, we’ve cut that down to several minutes or several hours, which has greatly improved our patient satisfaction and the delivery of care."

Patrick McGill, M.D.Medical Director of Physician Informatics,
Community Health Network

Video still from 'Our Culture' video


Will Providers be informed or approval or denial decisions in real-time?

Yes, CompletEPA’s connectivity to health plans and PBMs ensures that providers get real-time approval or denial decisions within the EHR, often seconds after submitting a completed question set.

How does the manual prior authorization process impact patient care?

Twenty to thirty percent of patients never pick up prescriptions that require prior authorization. Sixty-nine percent of patients that get their medications report waiting two or more days for prescription approval.

Will providers have to enter patient demographics or medication information into a form?

No, CompletEPA is fully integrated into the EHR workflow, allowing the automatic transmission of all patient and provider demographic and medication information to the correct payer, at the touch of a button, with no work required for the provider.

Is it necessary for a provider to fill out a paper form or visit a website with CompletEPA?

No, CompletEPA is completely integrated within the EHR workflow and does not require the physician to leave the familiar context of their EHR to answer prior authorization questions.

Let's Discuss How CompletEPA® Can Work for You.


Let's Discuss How CompletEPA® Can Work for You.