Patient Portal with Secure Messaging

Today’s healthcare landscape requires practices to keep up with changing markets and federal regulations, while at the same time implementing cost effective solutions that streamline practice processes, improve quality of patient care, and increase overall patient satisfaction. Our Patient Portal gives practices an integrated solution for engaging patients while helping to meet Meaningful Use and Patient Centered Medical Home (PCMH) requirements.

See how It Works

Fully Customizable Themes
Use our powerful new themes, which support broad customization of your portal designs. Download new themes or create your own to unify your branding across web access points, and engage patients with the improved interface and forms.

Instant Portal Enrollment
Use our streamlined workflow to instantly register patients to the portal at the point of care, reducing adoption barriers and account setup time.

Patient-Friendly Chart Summary
The easy-to-read chart summary is sortable by the patient, and lets the practice specify which sections of the CCD to display to patients, including the entire CCD. Each section can be separately viewed and downloaded.

Updated eForm Editor
Collect administrative and clinical information through the improved custom eForms builder. Deep EMR integration lets information collected though eForms go directly into the EMR or PM system. Offering simple security settings and the ability to drag-and-drop questions into your page, eForms use the portal theme for improved visual style, and more consistent branding of your portal communities.

Family Management
Family Management enables one Patient Portal user to access another patient’s healthcare information (EMR chart) and to act on behalf of the other patient. The Patient Portal user with family members can submit eForms for a family member, as well as view a CCD or chart summary for any linked family member.

Engage Your Patients

Patient-to-practice messaging
Patients can exchange secure messages with clinical and office staff.

Appointment requests
Patients can request the time and date of upcoming office visits.

Prescription renewal and refills
Patients can request prescription renewals or refills online.

Powerful eForms
eForms are designed to provide feed¬back or update a database with clini¬cal information. When eForm respons¬es are sent to a system-of-record database, the data can be mapped to specific observation terms.

Practice Newsletters
The Newsletter feature lets you build an HTML newsletter within the Patient Portal Admin area.
New variables let you personalize your newsletters and connect with patients. Help remind patients of upcoming events or seasonal health information, driving improved patient activation.

Online Bill Pay
Online Bill Pay lets your patients make payments anywhere, anytime, improving time to payment and reducing patient bad debt.

Get Started

Minimum System Requirements

Patient Portal with Secure Messaging requires GE’s Centricity EMR or Centricity Practice Solution. The Web Server and Application Server require the following:

  • Operating System Windows Server 2008 R2 (64-bit)
    • Standard Edition with latest Service Pack
    • Enterprise Edition with latest Service Pack SQL SQL Server 2008
  • Supported Browsers
    • Internet Explorer 8x - 10x
    • Firefox (current at release)
    • Safari (current at release)
    • Chrome (current at release)
  • Requires GE’s Centricity EMR or Centricity Practice Solution.

Contact us for more information.



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Network Connections

With the Surescripts network you can electronically exchange information with a wide array of community care partners via a single point of connectivity—regardless of your technology platform.

Why choose Surescripts?

We ensure the free and secure flow of vital health information to get it to the right place at the right time.