FAQs - Physicians/Prescribers

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Can pharmacies send a message via the Surescripts network to the prescriber requesting authorization to make a change in the patient’s prescription or therapy?

Surescripts has enabled a new message type called Rx Change (RXCHG) that allows the pharmacy to send a message electronically to a prescriber to request authorization to make a change to a prescription. This is a feature that is part of a new version of the electronic prescribing standard created by NCPDP. Reach out to your e-prescribing/EHR software vendor for information with respect to the NCPDP SCRIPT 10.6 implementation/certification and ask if their software supports the Rx Change transaction.