FAQs - Physicians/Prescribers

General FAQs

Back to all FAQs

Who should I contact if I am having technical problems with my e-prescribing/EMR system?

Your e-prescribing/EMR vendor representative should always be your point of contact for technical support. If at any time your vendor believes Surescripts assistance is needed they will contact Surescripts on your behalf. They should never instruct you to contact Surescripts directly.