INTELLIGENCE IN ACTION

A More Inclusive Approach to Healthcare and the Whole-Patient View

As Vice President and Chief Medical Information Officer at Surescripts, Andrew Mellin, M.D. brings his unique three-point perspective on everything from information sharing to the critical but often hidden role played by a patient’s social determinants of health.

From his role as a health IT leader, Dr. Mellin understands that patient data must be accurate, timely and consumable. And as an internal medicine physician for 15 years, he understands the importance of “noise” reduction and relieving the administrative burden that too often takes physicians away from direct patient care. Dr. Mellin’s vision for the future of healthcare interactions is one that better serves everyone, including providers, patients, their families and caretakers.  

Watch this: "All the members of the system are trying to do the right thing.” But the complexity remains a big challenge.

And from the perspective of a patient undergoing a procedure outside of his regular health system, Dr. Mellin experienced firsthand the power of data delivered as actionable patient intelligence. “What I appreciated about this place is that they take a very patient-centric approach,“ he said. “They really focus on trying to make a great experience, and have you not feel like you’re just a person going through a process"

Watch this: Dr. Mellin describes the value of patient data before an orthopedic procedure: “Even though they didn’t know me, they knew me."

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