INTELLIGENCE IN ACTION

Improving Patient Safety with the Click of a Button

March 16, 2017

Medical errors are a leading cause of poor patient outcomes in the United States, including patient dissatisfaction, hospital readmissions, medical malpractice claims and even death. Many of these problems can be avoided if physicians have access to their patients’ comprehensive medication lists at the point of care, enabling more accurate medication reconciliation. Unfortunately, accurate lists can be difficult to compile and maintain when a patient sees multiple doctors and has medications filled by various pharmacies.

Surescripts recently sat down with Dr. James L. Holly, CEO at Southeast Texas Medical Associates, a multi-specialty clinic that uses Surescripts Medication History for Reconciliation to help solve this very problem.

In the video below, Dr. Holly explains how Medication History for Reconciliation helps his staff access complete and accurate patient medication histories with the click of a button. Before Medication History for Reconciliation, physicians at Southeast Texas Medical Associates relied on patient recall. Since patients’ memories are sometimes unreliable, medication oversights and prescription errors can result. Now, Dr. Holly’s physicians obtain real-time medication records through their EHR from Surescripts’ nationwide network of pharmacy and PBM sources, which helps them make better-informed care decisions, minimize medical errors and maximize patient outcomes.


Medication History for Reconciliation gives physicians real-time access to the largest set of medication claims and pharmacy dispensed data available, allowing them to compile more complete and accurate medication lists. This actionable patient intelligence enables better-informed treatment decisions during care encounters and transitions, which reduces medication errors, complications and readmittance.

Check out the Surescripts Medication History Hospital Value Calculator to see how we can help you reduce adverse drug events, patient readmissions and the associated staff hours with Medication History for Reconciliation.

Related Articles

August 22, 2019

Showing Up for Patients, Prescribers and Pharmacists with Safe and Accurate E-Prescribing

There’s no shortage of innovation in healthcare. But, some of the most meaningful technology developments still have shortcomings. Take electronic prescribing, which successfully eliminated the ambiguity that exists in poor handwriting and ensured prescriptions reach the pharmacy within seconds. Despite the remarkable benefits that patients, prescribers and pharmacists have reaped, we still have opportunities to improve the process. Read more...
May 20, 2019

Two Billion E-Prescriptions, a Screaming Toddler and the 2019 White Coat Award

As my colleague Rachel Petersen explains it, prescription accuracy, in essence, is simple to grasp.

It means that “when you get to the pharmacy with your two-year-old who has an ear infection and is crying, you can pick-up the medicine right away and get out of there. You don't have to spend 20 minutes with them in pain, wandering the aisles of the pharmacy,” says Rachel, a product manager with the Critical Performance Improvement team, charged with addressing the quality of the prescriptions that cross the Surescripts network.

Read more...
December 19, 2018

Prescription Accuracy and Big Data Have the Power to Transform Patients’ Lives. Rachel Petersen Loves That

As a product manager with the Critical Performance Improvement (CPI) team, which is charged with addressing the quality of the prescriptions that cross the Surescripts network, Rachel Petersen oversees Sentinel™, a data analysis engine that monitors the accuracy of e-prescriptions and pinpoints areas for improvement. Rachel’s portfolio also allows her to work with the latest technologies and explore artificial intelligence (AI) and machine learning. “Those are all things that are really popular and hot right now, so it's fun to be able to talk about them in an actual professional use case, rather than just reading about them in Popular Science.”

Read more...

INTELLIGENCE IN ACTION, DELIVERED TO YOUR INBOX