Prior Authorization
Through their ongoing collaboration, CVS Caremark and Surescripts have partnered to provide free electronic prior authorization services for all your CVS Caremark patients.

Electronic Prior Authorization
(formerly CompletEPA®)
Electronic Prior Authorization integrates directly with electronic health records (EHRs), enabling healthcare professionals to easily obtain prior authorizations in real time at the point of care.
Relieves administrative burdens
Electronic requests eliminate time-consuming paper forms, faxes and phone calls.
Improves time to therapy
Integrated into the provider’s EHR workflow, Electronic Prior Authorization identifies medications that do not require a prior authorization to reduce delays.
Improves patient and physician satisfaction
Healthcare professionals answer only relevant patient-specific questions with patient data already pre-populated, giving them more time with patients.
How We Simplify the Process
Electronic Prior Authorization pre-populates patient data automatically, eliminating the need to complete and send forms manually.
Manual Prior Authorization Workflow
Electronic Prior Authorization
Calculate Your Savings
Use the calculator below to see how much time and money Electronic Prior Authorization can save your practice.
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Replacing manual prior authorization with Surescripts Electronic Prior Authorization can save your practice:
The Surescripts Electronic Prior Authorization calculator is provided for informational purposes only. Surescripts makes no warranties, concerning the accuracy or completeness of the data and assumes no liability for any damages caused by inaccuracies in this data. Actual results may vary.
FAQ
Yes, Electronic Prior Authorization is connected to health plans and pharmacy benefit managers (PBMs) to ensure that clinicians get real-time approval or denial decisions within the EHR, often seconds after submitting a completed question set.
69% of patients who get their medications report waiting two or more days for prescription approval, while many others abandon their prescriptions when faced with the prior authorization process.ii
No, Electronic Prior Authorization is fully integrated into the EHR workflow, allowing the automatic transmission of all patient and provider demographic and medication information to the correct payer, at the touch of a button, without extra work for the clinician.
No, Electronic Prior Authorization is completely integrated within the EHR workflow and does not require physicians to leave the familiar context of their EHR to answer prior authorization questions.
Electronic Prior Authorization is already available in many of the top EHRs with more adopting the capability all the time. Below is a partial list of EHRs that are already certified for Electronic Prior Authorization. Contact your vendor to request Electronic Prior Authorization.
- Aprima Medical Software
- Care360
- Cerner
- Connexin
- DrFirst
- eClinicalWorks
- Epic
- GE Healthcare
- Greenway Health
- Henry Schein Medical Systems
- MD Toolbox
- NextGen Healthcare
- RxNT
- STI Computers