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Thank you for your interest in Surescripts. As the nation’s most comprehensive health information network, we’re here to answer all of your questions.

Surescripts certified software allows prescribers, pharmacies and PBMs to exchange prescription information. To begin the certification process, please provide us with the required information and one of our representatives will contact you with the next steps. If you’re a physician, please contact your e-prescribing or EHR vendor directly.

Surescripts solutions are designed to improve care outcomes, increase efficiency, and reduce healthcare costs by connecting care providers and enabling broad health information exchange. Contact us to request more information. If you’re a physician, please contact your e-prescribing or EHR vendor directly. 

For general information about Surescripts or media inquiries, please use this form. Do not use this form for technical support requests. Report support issues to the appropriate prescriber or pharmacy software vendors. 

Our goal is to deliver all services without incident. If an issue does occur, please utilize the self-service portal to open a support ticket with the appropriate point of contact and they will contact you as soon as possible.

Additional Contact Information

FOR TECHNICAL SUPPORT

1-866-797-3239

Virginia Office

2800 Crystal Drive
Arlington, VA 22202
Fax: 1-703-921-2191
Get Directions

Minnesota Office

920 2nd Avenue South
Minneapolis, MN 55402
Fax: 1-651-855-3001
Get Directions

These fax numbers are for general business purposes. Protected Health Information should NOT be sent to these numbers.