After doing its thing for well over a century—letting sensitive patient data sit exposed to unauthorized humans for hours in its fax tray—this ex-fax machine thought it was beginning to go cuckoo. Not fully grasping the growing e-trend
that seemed to come out of nowhere, this old fax dog was being asked to learn new tricks, yet it could barely even walk. Not able to keep up with all the fast transmissions and fancy e-prescribing mumbo jumbo, its days as a cornerstone of healthcare
communications were numbered. It wanted to do something useful, something humans relied on, appreciated even. It longed to be something so dependable you could set your watch by it. It wanted to be … a clock. Today, you can find it sitting
in the living room of its human’s house, patiently waiting for that next glancing opportunity to impart timely knowledge throughout the day, and confirming … yes, I am useful. I am good enough.
Behind the Scenes of This
Did You Know?
Two-thirds of health systems use fax or mail to send records.i Faxes may be misdirected and sensitive patient data could be left on a fax machine, accessed by unauthorized individuals.ii
of relying on fax machines that haphazardly dispense information, our Medication History solutions give a more complete and accurate electronic picture of patients’ medication history for better informed, more efficient
and safer care decisions.
i. Methods Used to Enable Interoperability among U.S. Non-Federal Acute Care Hospitals in 2017, ONC Data Brief, no. 43, 2018
ii. Faxing Error Sees PHI Sent to Local Media Outlet, HIPPA Journal, 2017