Overview

Your partner for tapping into TEFCA

The Trusted Exchange Framework and Common AgreementSM (TEFCASM) marks a new era of clinical information exchange for all those involved in patient care. As a Qualified Health Information NetworkTM (QHINTM) candidate, Surescripts Health Information Network is preparing to help you make the most of it with Interconnect.

Surescripts Health Information Network is not yet a designated QHIN, but read on to learn what you can expect if designated.

Access the industry-leading reliability, support and deep partnership that our parent company, Surescripts®, is known for. Backed by two decades of experience building nationwide interoperability, Interconnect is designed to make it simple to participate in TEFCA and start exchanging patient information at greater scale if Surescripts Health information Network is designated as a QHIN.

>99%

of the U.S. population represented in the Surescripts Master Patient Index1

48

milliseconds on average for the Surescripts Master Patient Index to retrieve a patient match2

1.89

billion clinical document sources exchanged by Surescripts Record Locator & Exchange in 20233

A closer look

What can Interconnect do for you?

Choose your organization type to see how Interconnect can make it simpler to access all the advantages of TEFCA if Surescripts Health Information Network is designated a QHIN.

  • EHR vendors
  • Health plans
  • Health systems
  • PBMs
  • Chain pharmacies
  • Pharmacy technology vendors

Give your customers a single, powerful QHIN connection

Expand access to medical records from across the U.S. to help your practices and health systems deliver high-quality care. If Surescripts Health Information Network is designated as a QHIN, Interconnect will offer a simple, efficient way to participate in TEFCA, backed by a long track record of aligning stakeholders across healthcare.

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Save time and development resources

Let your customers reap the benefits of TEFCA without the work of building and maintaining a QHIN connection from scratch.

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Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 1.89 billion links to clinical document sources in 2023.3 Interconnect draws on this heritage of sharing intelligence at scale.

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Rely on a fully managed solution

In addition to delivering clinical documents, Interconnect will handle querying, patient matching, directory updates and submitting information requested from your customers.

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Gain a competitive advantage

Lead the way on interoperability for your customers, no matter your organization size. Enhance your platforms to meet today’s quickly evolving data exchange demands.

How it works for EHR vendors

Complete the QHIN onboarding process.

If designated as a QHIN, Surescripts Health Information Network will help establish the technical integrations required.

Let Interconnect handle all QHIN submissions for your customers.

Once implemented, Interconnect will provide directory management, patient matching, document query and delivery for you.

End users will gain more visibility into patient data.

With nationwide access to patient records, clinicians can more easily compile patient data and identify gaps in care.

Partner with us to unlock other technical and business advantages.

Interconnect can complement your Surescripts solutions and provide a strong foundation for care delivery advancements.

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Power care management & more with one QHIN connection

Gain up-to-date, high-quality clinical data to enhance your care management, risk adjustment, utilization control and population health programs. If Surescripts Health Information Network is designated as a QHIN, Interconnect will offer a simple, efficient way to participate in TEFCA, backed by a long track record of nationwide interoperability, dedicated support and deep partnership.

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Help coordinate care and close gaps

Connect to other plans and healthcare providers—including pharmacies—to access clinical documentation and improve care management.

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Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 1.89 billion links to clinical document sources in 2023.3 Interconnect draws on this heritage of sharing intelligence at scale.

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Improve decision support and analytics

Work with greater efficiency and precision by bringing the most current and comprehensive data on your members’ care into your enterprise systems.

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Rely on a fully managed solution

Let Interconnect handle querying and patient matching as well as ongoing submission of benefit plan details, member demographics and other required data.

How it works for health plans

Implement Interconnect as your QHIN connection.

If designated as a QHIN, Surescripts Health Information Network will help establish the technical integrations required.

Let Interconnect handle all QHIN submissions for you.

Once implemented, Interconnect provides directory management, patient matching, document query and delivery for you.

Your team gains more visibility into patient data.

With nationwide access to patient records, care management teams can more easily understand and identify gaps in care.

Partner with us to unlock other care management advantages.

Our team is ready to help you identify the most valuable use cases as TEFCA evolves to support future advancements.

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Tap into a single, powerful QHIN connection

Expand access to medical records from across the U.S. to help your team deliver high-quality care. If Surescripts Health Information Network is designated as a QHIN, Interconnect will offer a simple, efficient way to participate in TEFCA, backed by a long track record of aligning stakeholders across healthcare.

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Get on-demand data from across healthcare

Easily access clinical data for your patients from QHIN participants, such as labs, payers, pharmacies and other care providers.

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Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 1.89 billion links to clinical document sources in 2023.3 Interconnect draws on this heritage of sharing intelligence at scale.

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Rely on a fully managed solution

In addition to delivering clinical documents, Interconnect will handle querying, patient matching, directory updates and submitting information requested from your health system.

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Minimize technology burden for your staff

Let Interconnect handle querying and patient matching, bringing your team more visibility with less administrative work.

How it works for health systems

Complete the QHIN onboarding process.

If designated as a QHIN, Surescripts Health Information Network will help establish the technical integrations required.

Let Interconnect handle all your QHIN submissions.

Once implemented, Interconnect will provide directory management, patient matching, document query and delivery for you.

Clinicians gain more visibility into patient data.

With nationwide access to patient records, clinicians can more easily compile patient data for more informed care.

Partner with us to unlock other care delivery advantages.

Our team is ready to help you identify the most valuable use cases as TEFCA evolves to support future advancements.

SurescriptsHealthInformationNetwork Interconnect HowItWorks 1

Power utilization control & more with one QHIN connection

Gain up-to-date, high-quality clinical data to enhance your utilization control and care management programs. If Surescripts Health Information Network is designated as a QHIN, Interconnect will offer a simple, efficient way to participate in TEFCA, backed by a long track record of nationwide interoperability, dedicated support and deep partnership.

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Gain insights from across healthcare

Easily access claims and clinical data from QHIN participants, such as pharmacies, labs and other payers.

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Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 1.89 billion links to clinical document sources in 2023.3 Interconnect draws on this heritage of sharing intelligence at scale.

SurescriptsHealthInformationNetwork Interconnect Icon 11
Improve decision support and analytics

Work with greater efficiency and precision by bringing the most current and comprehensive data on members’ care into your enterprise systems.

SurescriptsHealthInformationNetwork Interconnect Icon 12
Minimize technology burden for your staff

Let Interconnect handle querying and patient matching as well as ongoing submission of benefit plan details, member demographics and other required data.

How it works for PBMs

Implement Interconnect as your QHIN connection.

If designated as a QHIN, Surescripts Health Information Network will help establish the technical integrations required.

Let Interconnect handle all QHIN submissions for you.

Once implemented, Interconnect provides directory management, patient matching, document query and delivery for you.

Your team gains more visibility into patient data.

With nationwide access to patient records, it’s easier to understand the care members are receiving and spot concerns.

Partner with us to unlock other advantages and use cases.

Our team is ready to help you identify the most valuable use cases—and avoid risks—as TEFCA evolves.

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Access clinical records to help expand your capabilities

Whether you’re looking to provide more clinical services to your communities or collaborate with payers and prescribers more effectively, easy access to your patients’ clinical data is crucial. If Surescripts Health Information Network is designated as a QHIN, Interconnect will offer a simple, efficient way to participate in nationwide interoperability via TEFCA, backed by a long track record of deep partnership with pharmacies.

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Get on-demand data from across healthcare

Easily access clinical data for your patients from QHIN participants, such as labs, payers and other pharmacies and care providers.

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Coordinate care with less effort

Replace fragmented patient information with standardized clinical data that helps pharmacists connect with the wider care team, fill prescriptions and deliver clinical services.

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Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 1.89 billion links to clinical document sources in 2023.3 Interconnect draws on this heritage of sharing intelligence at scale.

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Rely on a fully managed solution

Let Interconnect handle querying and patient matching as well as fulfilling requests you receive for patient demographics and clinical information.

How it works for chain pharmacies

Implement Interconnect as your QHIN connection.

If designated as a QHIN, Surescripts Health Information Network will help establish the technical integrations required.

Let Interconnect handle all QHIN submissions for you.

Once implemented, Interconnect provides directory management, patient matching, document query and delivery for you.

Pharmacists become empowered to take on a more central role in patient care.

Interconnect will provide nationwide visibility into patients’ clinical history with less administrative effort.

Partner with us to unlock other care delivery advantages.

Our team is ready to help you identify the most valuable use cases as TEFCA evolves to support future advancements.

SurescriptsHealthInformationNetwork Interconnect HowItWorks 4

Give your customers a single, powerful QHIN connection

Help the pharmacies you serve collaborate with payers and prescribers more effectively and provide more clinical services to their communities. If Surescripts Health Information Network is designated as a QHIN, Interconnect will offer a simple, efficient way to provide more access to clinical data through TEFCA, backed by a long track record of deep partnership with pharmacies.

SurescriptsHealthInformationNetwork Interconnect Icon 17
Bring on-demand clinical data to customers

Enable easy access to patient information from QHIN participants, such as labs, payers and other pharmacies and care providers.

SurescriptsHealthInformationNetwork Interconnect Icon 18
Help coordinate care with less effort

Replace fragmented patient information with standardized clinical data that helps pharmacists connect with the wider care team, fill prescriptions and deliver clinical services.

SurescriptsHealthInformationNetwork Interconnect Icon 19
Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 1.89 billion links to clinical document sources in 2023.3 Interconnect draws on this heritage of sharing intelligence at scale.

SurescriptsHealthInformationNetwork Interconnect Icon 20
Rely on a fully managed solution

In addition to delivering clinical documents, Interconnect will handle querying, patient matching, directory updates and submitting information requested from your customers.

How it works for pharmacy technology vendors

Implement Interconnect as your QHIN connection.

If designated as a QHIN, Surescripts Health Information Network will help establish the technical integrations required.

Let Interconnect handle all QHIN submissions for you.

Once implemented, Interconnect provides directory management, patient matching, document query and delivery for you.

Pharmacists become empowered to take on a more central role in patient care.

Interconnect will help you provide nationwide visibility into patients’ clinical history with less administrative effort.

Partner with us to unlock other care delivery advantages.

Our team is ready to help you identify the most valuable use cases as TEFCA evolves to support future advancements.

SurescriptsHealthInformationNetwork Interconnect HowItWorks 5
Feature in focus

A master patient index with advanced matching capabilities

Surescripts maintains its own centralized Master Patient Index. If Surescripts Health Information Network is designated a QHIN, we will apply the scale and effectiveness of this approach for TEFCA participants.

Confidently identify the correct patient

Our parent company, Surescripts, has led the industry in patient matching for more than a decade. The Surescripts Master Patient Index represents over 99% of the U.S. population.4

Gain greater reach with less maintenance

Some QHINs decentralize the work of patient matching. If Surescripts Health Information Network is designated a QHIN, Interconnect will handle it for you, removing burden from your team.

Improve match rate with referential matching

Our referential matching technology leverages data from different data sources to build a more complete picture of each patient and produce more positive matches.

Insights

Keep pace with healthcare innovation

FAQs

Find out more about Interconnect

If I’m a current Surescripts customer, will I automatically be connected to the Surescripts Health Information Network QHIN if it achieves designation? What if I use Record Locator & Exchange or Clinical Direct Messaging?

The technical framework for the Surescripts Health Information Network is a bit different, since TEFCA is governed by the Office of the National Coordinator for Health IT. You won’t be automatically connected. However, Surescripts customers will find it especially easy to get connected—and we can fast track your project if you use Record Locator & Exchange or Clinical Direct Messaging.

Our team is happy to explain the steps needed to make the QHIN connection and participate in TEFCA. Fill out the form on this page to get started.

What type of organizations can connect to a QHIN?

Most (if not all) Surescripts Network Alliance® participants can connect to a QHIN. QHIN participants can include medical practices, health systems, pharmacies, health plans, accountable care and other care management organizations, and PBMs, among others. Our team can help assess how a QHIN connection could benefit your organization.

To be a QHIN participant, will my organization need to share data?

Yes. TEFCA is a reciprocal partnership. Within the parameters set forth in the Common Agreement and in accordance with applicable law, QHIN participants must generally contribute data in order to receive data. The Common Agreement and applicable Standard Operating Procedures set forth the requirements for TEFCA Exchange activities, including the authorized Exchange Purposes for which information can be requested or shared via TEFCA, as well as requirements around use, disclosure and response to requests for such information.

Do I have to sign my organization up for more than one QHIN?

No. If the Surescripts Health Information Network is designated as a QHIN, you’ll be able to access patient and clinical information from any other QHIN once you connect.

What is the difference between QHINs? What should I be looking for to make the best decision?

To make a QHIN decision, we recommend starting with two high-level questions:

  1. How easy will it be for participants to establish and maintain their connection to this QHIN?
  2. Is this QHIN equipped to go beyond basic connectivity to innovate and solve larger challenges over time?

For more criteria to evaluate, read our QHIN Readiness guide.

Where can I find more background on TEFCA and the benefits of participating in a QHIN?

Visit our QHIN resource page to learn more.

How do I get started with Interconnect?

Surescripts Health Information Network is not yet a designated QHIN, but now is a great time to start the conversation. Contact your current Surescripts account representative or complete the form below to schedule a meeting with our team.

Put Interconnect to work for your organization

Connect with our team to explore how Interconnect can help you if Surescripts Health Information Network is designated as a QHIN.

Provide your information and we will be in touch.
Footnotes
  1. Surescripts, “2023 National Progress Report,” March 2024, p. 2. Data applies to our parent company, Surescripts, LLC. 
  2. Surescripts, “2023 National Progress Report,” p. 2. Data applies to our parent company, Surescripts, LLC.
  3. Surescripts, “2023 National Progress Report,” p. 10. Data applies to our parent company, Surescripts, LLC.
  4. Surescripts, “2023 National Progress Report,” p. 2. 
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