Overview

Your partner for tapping into TEFCA

The Trusted Exchange Framework and Common AgreementTM (TEFCATM) marks a new era of clinical information exchange for all those involved in patient care. As a designated Qualified Health Information Network® (QHINTM), Surescripts Health Information Network is here to help you make the most of it with Interconnect.

Access the industry-leading reliability, support and deep partnership that our parent company, Surescripts®, is known for. Backed by two decades of experience building nationwide interoperability, Interconnect is designed to make it simple to participate in TEFCA and start exchanging patient information at greater scale.

Virtually all

of the U.S. population represented in the Surescripts Master Patient Index1

38 milliseconds

on average for the Surescripts Master Patient Index to retrieve a patient match2

3.58 billion

clinical document sources exchanged by Surescripts Record Locator & Exchange in 20243

A closer look

What can Interconnect do for you?

Choose your organization type to see how Interconnect can make it simpler to access all the advantages of TEFCA.

  • EHR vendors
  • Health plans
  • Health systems
  • PBMs
  • Chain pharmacies
  • Pharmacy technology vendors

Give your customers a single, powerful QHIN connection

Expand access to medical records from across the U.S. to help your practices and health systems deliver high-quality care. Interconnect offers a simple, efficient way to participate in TEFCA, backed by a long track record of aligning stakeholders across healthcare.

Efficiency LtBlue
Save time and development resources

Let your customers reap the benefits of TEFCA without the work of building and maintaining a QHIN connection from scratch.

Virtual Doctor Lt Blue
Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 3.58 billion links to clinical document sources in 2024.3 Interconnect draws on this heritage of sharing intelligence at scale.

Checklist LtBlue
Rely on a fully managed solution

In addition to delivering clinical documents, Interconnect will handle querying, patient matching, directory updates and submitting information requested from your customers.

Rise in Care LtBlue
Gain a competitive advantage

Lead the way on interoperability for your customers, no matter your organization size. Enhance your platforms to meet today’s quickly evolving data exchange demands.

How it works for EHR vendors

Complete the QHIN onboarding process.

Our QHIN, Surescripts Health Information Network, will help establish the technical integrations required.

Let Interconnect handle all QHIN submissions for your customers.

Once your organization is connected, Interconnect will provide directory management, patient matching, document query and delivery for you.

End users will gain more visibility into patient data.

With nationwide access to patient records, clinicians can more easily compile patient data and identify gaps in care.

Partner with us to unlock other technical and business advantages.

Interconnect can complement your Surescripts solutions and provide a strong foundation for care delivery advancements.

SurescriptsHealthInformationNetwork Interconnect HowItWorks 1

Power care management & more with one QHIN connection

Gain up-to-date, high-quality clinical data to enhance your care management, risk adjustment, utilization control and population health programs. Interconnect offers a simple, efficient way to participate in TEFCA and connect to our designated QHIN, backed by a long track record of nationwide interoperability, dedicated support and deep partnership.

Prescriber Alert LtBlue
Help coordinate care and close gaps

Connect to other plans and healthcare providers—including pharmacies—to access clinical documentation and improve care management.

Virtual Doctor Lt Blue
Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 3.58 billion links to clinical document sources in 2024.3 Interconnect draws on this heritage of sharing intelligence at scale.

Performance Growth LtBlue
Improve decision support and analytics

Work with greater efficiency and precision by bringing the most current and comprehensive data on your members’ care into your enterprise systems.

Rise in Care LtBlue
Rely on a fully managed solution

Let Interconnect handle querying and patient matching as well as ongoing submission of benefit plan details, member demographics and other required data.

How it works for health plans

Implement Interconnect as your QHIN connection.

Our QHIN, Surescripts Health Information Network, Surescripts Health Information Network will help establish the technical integrations required.

Let Interconnect handle all QHIN submissions for you.

Once your organization is connected, Interconnect will provide, Interconnect provides directory management, patient matching, document query and delivery for you.

Your team gains more visibility into patient data.

With nationwide access to patient records, care management teams can more easily understand and identify gaps in care.

Partner with us to unlock other care management advantages.

Our team is ready to help you identify the most valuable use cases as TEFCA evolves to support future advancements.

SurescriptsHealthInformationNetwork Interconnect HowItWorks 2

Tap into a single, powerful QHIN connection

Expand access to medical records from across the U.S. to help your team deliver high-quality care. Interconnect offers a simple, efficient way to participate in TEFCA, backed by a long track record of aligning stakeholders across healthcare.

Idea Creation LtBlue
Get on-demand data from across healthcare

Easily access clinical data for your patients from QHIN participants, such as labs, payers, pharmacies and other care providers.

Virtual Doctor Lt Blue
Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 3.58 billion links to clinical document sources in 2024.3 Interconnect draws on this heritage of sharing intelligence at scale.

Checklist LtBlue
Rely on a fully managed solution

In addition to delivering clinical documents, Interconnect will handle querying, patient matching, directory updates and submitting information requested from your health system.

Training LtBlue
Minimize technology burden for your staff

Let Interconnect handle querying and patient matching, bringing your team more visibility with less administrative work.

How it works for health systems

Complete the QHIN onboarding process.

Our QHIN, Surescripts Health Information Network, will help establish the technical integrations required.

Let Interconnect handle all your QHIN submissions.

Once your organization is connected, Interconnect will provide directory management, patient matching, document query and delivery for you.

Clinicians gain more visibility into patient data.

With nationwide access to patient records, clinicians can more easily compile patient data for more informed care.

Partner with us to unlock other care delivery advantages.

Our team is ready to help you identify the most valuable use cases as TEFCA evolves to support future advancements.

SurescriptsHealthInformationNetwork Interconnect HowItWorks 1

Power utilization control & more with one QHIN connection

Gain up-to-date, high-quality clinical data to enhance your utilization control and care management programs. Interconnect offers a simple, efficient way to participate in TEFCA, backed by a long track record of nationwide interoperability, dedicated support and deep partnership.

Idea Creation LtBlue
Gain insights from across healthcare

Easily access claims and clinical data from QHIN participants, such as pharmacies, labs and other payers.

Virtual Doctor Lt Blue
Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 3.58 billion links to clinical document sources in 2024.3 Interconnect draws on this heritage of sharing intelligence at scale.

Performance Growth LtBlue
Improve decision support and analytics

Work with greater efficiency and precision by bringing the most current and comprehensive data on members’ care into your enterprise systems.

Training LtBlue
Minimize technology burden for your staff

Let Interconnect handle querying and patient matching as well as ongoing submission of benefit plan details, member demographics and other required data.

How it works for PBMs

Implement Interconnect as your QHIN connection.

Our QHIN, Surescripts Health Information Network, will help establish the technical integrations required.

Let Interconnect handle all QHIN submissions for you.

Once your organization is connected, Interconnect will provide, patient matching, document query and delivery for you.

Your team gains more visibility into patient data.

With nationwide access to patient records, it’s easier to understand the care members are receiving and spot concerns.

Partner with us to unlock other advantages and use cases.

Our team is ready to help you identify the most valuable use cases—and avoid risks—as TEFCA evolves.

SurescriptsHealthInformationNetwork Interconnect HowItWorks 3

Access clinical records to help expand your capabilities

Whether you’re looking to provide more clinical services to your communities or collaborate with payers and prescribers more effectively, easy access to your patients’ clinical data is crucial. Interconnect offers a simple, efficient way to participate in nationwide interoperability via TEFCA, backed by a long track record of deep partnership with pharmacies.

Prescription Information LtBlue
Get on-demand data from across healthcare

Easily access clinical data for your patients from QHIN participants, such as labs, payers and other pharmacies and care providers.

Care Conversation LtBlue
Coordinate care with less effort

Replace fragmented patient information with standardized clinical data that helps pharmacists connect with the wider care team, fill prescriptions and deliver clinical services.

Virtual Doctor Lt Blue
Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 3.58 billion links to clinical document sources in 2024.3 Interconnect draws on this heritage of sharing intelligence at scale.

Rise in Care LtBlue
Rely on a fully managed solution

Let Interconnect handle querying and patient matching as well as fulfilling requests you receive for patient demographics and clinical information.

How it works for chain pharmacies

Implement Interconnect as your QHIN connection.

Our QHIN, Surescripts Health Information Network, will help establish the technical integrations required.

Let Interconnect handle all QHIN submissions for you.

Once your organization is connected, Interconnect will provide, Interconnect provides directory management, patient matching, document query and delivery for you.

Pharmacists become empowered to take on a more central role in patient care.

Interconnect provides nationwide visibility into patients’ clinical history with less administrative effort.

Partner with us to unlock other care delivery advantages.

Our team is ready to help you identify the most valuable use cases as TEFCA evolves to support future advancements.

SurescriptsHealthInformationNetwork Interconnect HowItWorks 4

Give your customers a single, powerful QHIN connection

Help the pharmacies you serve collaborate with payers and prescribers more effectively and provide more clinical services to their communities. Interconnect offers a simple, efficient way to provide more access to clinical data through TEFCA, backed by a long track record of deep partnership with pharmacies.

Prescription Information LtBlue
Bring on-demand clinical data to customers

Enable easy access to patient information from QHIN participants, such as labs, payers and other pharmacies and care providers.

Care Conversation LtBlue
Help coordinate care with less effort

Replace fragmented patient information with standardized clinical data that helps pharmacists connect with the wider care team, fill prescriptions and deliver clinical services.

Virtual Doctor Lt Blue
Leverage trusted technology and expertise

Our parent company, Surescripts, exchanged 3.58 billion links to clinical document sources in 2024.3 Interconnect draws on this heritage of sharing intelligence at scale.

Rise in Care LtBlue
Rely on a fully managed solution

In addition to delivering clinical documents, Interconnect will handle querying, patient matching, directory updates and submitting information requested from your customers.

How it works for pharmacy technology vendors

Implement Interconnect as your QHIN connection.

Our QHIN, Surescripts Health Information Network, will help establish the technical integrations required.

Let Interconnect handle all QHIN submissions for you.

Once your organization is connected, Interconnect will provide directory management, patient matching, document query and delivery for you.

Pharmacists become empowered to take on a more central role in patient care.

Interconnect helps you provide nationwide visibility into patients’ clinical history with less administrative effort.

Partner with us to unlock other care delivery advantages.

Our team is ready to help you identify the most valuable use cases as TEFCA evolves to support future advancements.

SurescriptsHealthInformationNetwork Interconnect HowItWorks 5
Feature in focus

A master patient index with advanced matching capabilities

Surescripts maintains its own centralized Master Patient Index. As a designated QHIN, the Surescripts Health Information Network applies the scale and effectiveness of this approach for TEFCA participants.

Confidently identify the correct patient

Our parent company, Surescripts, has led the industry in patient matching for more than a decade. The Surescripts Master Patient Index represents virtually every insured American.4

Gain greater reach with less maintenance

Some QHINs decentralize the work of patient matching. Interconnect handles it for you, removing burden from your team.

Improve match rate with referential matching

Our referential matching technology leverages data from different data sources to build a more complete picture of each patient and produce more positive matches.

Insights

Keep pace with healthcare innovation

FAQs

Find out more about Interconnect

If I’m a current Surescripts customer, will I automatically be connected to the Surescripts Health Information Network QHIN? What if I use Record Locator & Exchange or Clinical Direct Messaging?

The technical framework for the Surescripts Health Information Network is a bit different, since TEFCA is governed by the Office of the National Coordinator for Health IT. You won’t be automatically connected. However, Surescripts customers will find it especially easy to get connected—and we can fast track your project if you use Record Locator & Exchange or Clinical Direct Messaging.

Our team is happy to explain the steps needed to make the QHIN connection and participate in TEFCA. Fill out the form on this page to get started.

What type of organizations can connect to a QHIN?

Most (if not all) Surescripts Network Alliance® participants and most other healthcare organizations can connect to a QHIN. QHIN participants can include medical practices, health systems, pharmacies, health plans, accountable care and other care management organizations, and PBMs, among others. Our team can help assess how a QHIN connection could benefit your organization. See the QHIN Readiness Guide to help decide if and how your organization should connect to a QHIN.

To be a QHIN participant, will my organization need to share data?

Yes. TEFCA is a reciprocal partnership. Within the parameters set forth in the Common Agreement and in accordance with applicable law, QHIN participants must generally contribute data in order to receive data. The Common Agreement and applicable Standard Operating Procedures set forth the requirements for TEFCA Exchange activities, including the authorized Exchange Purposes for which information can be requested or shared via TEFCA, as well as requirements around use, disclosure and response to requests for such information.

Do I have to sign my organization up for more than one QHIN?

No. If you choose to connect to Surescripts Health Information Network via Interconnect, you’ll be able to access patient and clinical information from any other QHIN once you connect.

What is the difference between QHINs? What should I be looking for to make the best decision?

To make a QHIN decision, we recommend starting with two high-level questions:

  1. How easy will it be for participants to establish and maintain their connection to this QHIN?
  2. Is this QHIN equipped to go beyond basic connectivity to innovate and solve larger challenges over time?

For more criteria to evaluate, see the QHIN Evaluation Guide.

Where can I find more background on TEFCA and the benefits of participating in a QHIN?

Visit our QHIN resource page to learn more.

How do I get started with Interconnect?

Contact your current Surescripts account representative or complete the form below to schedule a meeting with our team.

Put Interconnect to work for your organization

Connect with our team to explore how Interconnect can help you tap into nationwide clinical interoperability.

Provide your information and we will be in touch.
Footnotes
  1. Surescripts, “2024 Annual Impact Report,” March 2025, p.5.
  2. Surescripts, “2024 Annual Impact Report,” p.5.
  3. Surescripts, “2024 Annual Impact Report,” p.19.
  4. Surescripts, “2024 Annual Impact Report,” p.5.
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