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Customer Support Training Analyst

The Customer Support Training Analyst will be responsible for developing and delivering training and knowledge management to designated stakeholders both internally and externally. The individual will provide guidance and instruction on established Customer Support protocols and policies and provide Production partner support, as requested, on incidents, issues, and problems to do with messaging, fax, directory, and other related issues associated with the Surescripts product offerings.

Senior Business Analyst

The Senior Business Analyst will work with members of the product management team, Surescripts business leaders, Surescripts development teams, and Surescripts customers to discover, define and communicate business processes and workflow, and develop business requirements for new and existing products. He or she will lead elaboration of business ideas in support of business and product prioritization processes to assure effective translation to architectural, system analyst and other technical staff.

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Careers that Make a Difference

We're not just another company doing something vague to make money. Surescripts was literally born to digitize healthcare when smart people from across the industry decided that prescriptions should be electronic instead of paper. Today, each of us contributes to making American healthcare safer, better and more connected.

People You'll Love

It's no secret that people can make or break your job satisfaction. Here, you'll meet genuinely awesome people from all over the place. Many different personalities, backgrounds and talents create a work culture that encourages you to be yourself, share your ideas, work your way and feel like you belong.

More Than Just a Paycheck

Surescripts pays well and has a competitive range of benefits like health insurance, 401K, a corporate bonus program, and paid time away from work. Plus, from interesting workshops to fun and creative get-togethers, we have lots of ways to grow, learn, take care of yourself and build community.

Our story

See why we exist, what we do and our vision for a connected healthcare system.

Our Valued Behaviors

We foster the very best in ourselves and our coworkers. The behaviors help guide how we work.

I am working on new and challenging projects that allow me to expand my knowledge and push me to step out of my comfort zone to excel further.
We have a great story to tell at Surescripts—one of the best healthcare success stories with our nationwide network. To be a part of something important is motivating and something that makes me excited to come to work every day.
As a trusted adviser working with our teams, I get to contribute directly to the company's business as we discover new ways to make our products more effective and beneficial for our customers.
I can dress to my own style and express my creative side without being asked to change who I am.
At Surescripts, I work with talented colleagues who challenge me to think outside the box.
Arlington, VA

Arlington, VA

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Minneapolis, MN

Minneapolis, MN

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Beaverton, OR

Beaverton, OR

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