Why Work Here

Be part of transforming healthcare

With a network that supports millions of care providers and virtually every American patient, Surescripts offers you the rare opportunity to make a direct impact on some really big healthcare challenges. And you’ll do it your way in an environment that brings out the best version of you. Here, we want to help you be positive, be connected, be inspired and be the change you want to see happen in our industry.

We work together with purpose, give everyone a platform to shine and set our sights on solutions that make a difference. If you’re driven by what’s possible, ask yourself: How will I grow at Surescripts?

ModernHealthcare multiyear 2023
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I am working with smart people at Surescripts

Asif

Senior QA Engineer

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I am excited at Surescripts

Caroline

Principal Segment Marketing Manager

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I am expanding my knowledge at Surescripts

Cliffton

Senior Customer Production Support Analyst

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I am prepared to lead at Surescripts

Daphne

Manager, Copywriting

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I am supported by colleagues at Surescripts

Jaclyn

Account Manager II

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I am part of an amazing teamat Surescripts

Kelly G

VP, Network & Partner Experience

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I am inspired to think outside the box at Surescripts

Kevin

Manager, Compensation & HR Information Systems

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I am making a difference at Surescripts

Larry

Director of Product Safety & Performance

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I am constantly learning at Surescripts

Terri

Senior Principal Software Engineer

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Better benefits. Better work. Better life.

As we work to transform healthcare, we also work to take care of our people. That’s why we offer a diverse array of benefits that promote personal development and support good health and wellness for you and your family. After all, a healthy workforce makes for a happy workplace.

career development

Career development: Where talent takes shape

Encouraging employee development is a top priority, which is why we support your career journey by helping you continue your education and build new skills. Take advantage of a wide array of in-person and online training opportunities to immerse yourself in the perspectives of the people we serve, enhance your leadership skills, and learn to specialize in a critical role.

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Education assistance

Take advantage of our tuition reimbursement program if you’re looking to expand your knowledge and skills through undergraduate and graduate courses. 

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Technical training

Tap into our online professional training platform to develop your technical skills and further your career. 

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Development planning

Reach your short and long-term career and personal development goals with our purpose-built planning tool. 

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Learning platform

Advance your technical and leadership skills via our learning and development platform—including instructor-led training and on-demand digital courses.

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Innovation days

We provide opportunities for anyone in the company to pitch ideas that can be workshopped and brought to life in different ways—because improvements can come from anywhere.

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Employee recognition

Our peer-to-peer “Give a Wow” program, company town halls and an annual rewards trip for high achievers highlight employee successes and standout collaboration.

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Flex-hybrid work model

Our flexible hybrid work model is available for most positions. With alignment and agreement from your leadership, you can work remotely and use the office as needed.

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Benefits & wellbeing: Benefits for your life

We know there’s more to life than just work—which is why we offer a variety of perks and benefits to help you achieve the right balance. From generous time off and flexible schedules to employee bonuses and fun company events, we’re here to help you stay engaged and refreshed with a healthy mindset.

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Corporate bonus program

Our annual target bonus program for employees combines company performance and individual goal performance, rewarding employee contributions to our overall success. 

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Paid time off

In addition to paid and floating holidays, we provide generous paid time off, plus companywide recharge days, short summer Fridays and paid volunteer time.

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401(k) match

The Surescripts 401(k) retirement plan includes a variety of contribution options including pre-tax, after tax and Roth, plus an employer match with immediate 100% vesting.  

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Paid parental leave

We provide paid parental and adoption leave so new parents can take time to bond and put family first.  

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Company events

Enjoy fun opportunities to bond with teammates like the MS150 bike ride to benefit multiple sclerosis, as well as employee-planned events and company milestone celebrations.

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Charitable giving

We offer an employer match for charitable donations that align with our purpose, because what matters to you matters to us.

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Employee perks

Enjoy company swag, modern office/collaboration spaces, flexible schedules, cold and hot drinks, food for special events, and on-site gym and bike room at some locations. 

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Employee assistance

Get the support you need with counseling, online resources and specialized programs—available to all Surescripts employees and members of their household, free of charge. 

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Financial planning

Use our no-cost financial planning advice to develop your retirement plan. Join a group education session or schedule a one-on-one financial counseling appointment.

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Life & disability insurance

Protect your income and your loved ones. We provide employer-paid and short- and long-term disability insurance as well as 100% employer-paid basic life insurance.  

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Identity theft protection

Surescripts employees can get identity theft protection from IDShield free of charge. LegalShield is also available for legal support via pre-tax payroll deductions.  

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Health: Keeping you and yours healthy

From comprehensive medical, vision and dental plans to fitness programs and pet insurance, we offer great benefits packages designed to support you, your family and your furry friends. Plus, we offer access to spending accounts to help you set aside funds for health and dependent care expenses.

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Medical & pharmacy

We offer a comprehensive medical and prescription benefit plan that includes coverage for fertility, gender-affirming and bariatric care, plus services for new parents.  

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Spending accounts

Choose a health savings account (HSA), flexible spending account (FSA), or dependent care FSA that lets you set money aside—tax-free—for qualified expenses.

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Dental & vision

Our dental and vision plans cover preventive care and specialist visits.

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Health advocate

Get help navigating the healthcare system. Understand your benefits, find and coordinate services, and resolve claims and billing issues to make managing healthcare easier. 

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Fitness support

Stay active and healthy with our online fitness and wellness platform. Share classes, programs and a holistic perspective on wellbeing with your whole family.

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Pet insurance

Your furry family members should be covered for their annual check-ups and vet visits, too.

Who We Hire

Bring your passion to our purpose

Our teams

Working here, you’ll have a chance to make a direct impact on the biggest challenges facing American healthcare. We move fast and set our sights on ambitious goals—but we also recognize that the healthcare system won’t change overnight. Change will only happen when passionate people turn ambitious ideas into bold action. If you’re driven by what’s possible, you belong at Surescripts.

  • Data & Analytics
  • Finance & Risk Management
  • Growth
  • Human Resources
  • Information Security Services
  • Legal, Compliance & Government Affairs
  • Marketing & Customer Experience
  • Network Technology & Operations
  • Product Innovation
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Data & Analytics

The Data & Analytics team collaborates across the organization to share data trends and help shape strategy. We analyze data so our organization can make faster, more accurate and more relevant decisions. We also cultivate organization-wide data literacy so that decision-makers can leverage our findings responsibly.

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Finance & Risk Management

Are you organized and analytical, but also inquisitive and curious? On the Finance & Risk Management team, we think on our feet as we measure, interpret and report the company’s progress. We use what we learn from past and present trends to shape our future through a careful balance of risk vs. reward.  

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Growth

Our company grows through high-level strategy, business development partnerships and on-the-ground engagement with prospective customers. These disciplines come together in our Growth department. We're a team of ambitious (yet realistic) thinkers and doers, bringing problem-solving chops and market expertise to the table as we drive and communicate value to customers. 

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Human Resources

Join a crew that loves to work hard, laugh, and celebrate wins—together. Our goal (and our challenge) is to balance the best interests of employees, managers and the bottom line. We’re always striving to create an environment where everyone feels valued, respected, energized and committed to excellence.   

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Information Security Services

Be part of a tight team doing serious work in a friendly atmosphere. To protect patient data and our company, we do anomaly analysis, risk reviews, pen-testing, red-teaming and tabletops, policy and procedure work, documentation, and audits. We also engineer and maintain our security products and tools. Not your typical 9-to-5 gig, it’s always interesting. 

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Legal, Compliance & Government Affairs

In an ever-evolving landscape, this team stays nimble and alert to the risks and opportunities around us. We drive compliance with laws, regulatory requirements, policies and procedures. Our work protects and advances our interests while building a secure, connected and effective healthcare system. 

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Marketing & Customer Experience

Customer obsession is what brings this team together. From building brand awareness all the way through account management, customer support and ongoing experience improvement initiatives, we work together to move our business and industry forward by engaging deeply with our market’s needs. 

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Network Technology & Operations

This team focuses on delivering innovative, industry-leading solutions that improve patient care. Here, you’ll apply your expertise, gain new skills and follow your curiosity to deliver real-world impact. We’re into collaboration, accountability and incremental improvements that reap huge rewards.

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Product Innovation

We translate exciting concepts into actionable build requirements, seamless product deployments and effective customer education programs. In short, we know what it takes to get new products to market. Deploying user-centered design and iterative innovation, we leverage strong relationships with our partners to discover their unmet needs throughout the customer life cycle.

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Our Valued Behaviors

At Surescripts, we all aim to foster the very best in ourselves and our coworkers. Our six Valued Behaviors guide how we work to make American healthcare better, safer and more cost-effective.

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Diversity & Inclusion

We value people with diverse backgrounds, talents and ways of thinking who are committed to creating a positive environment. Our innovative and collaborative work culture lets you be yourself, gives your ideas a place to shine and makes you feel like you belong. We want everyone to feel comfortable to come as you are, share what you know and seek out every opportunity to grow. 

Where We Work

Flexible hybrid and remote opportunities

With four offices spanning the country, as well as remote work opportunities, we’re positioned to serve the entire U.S.—and make an impact on healthcare from coast to coast. 

arlington
Arlington, VA
minneapolis
Minneapolis, MN
hillsboro or
Hillsboro, OR
raleigh
Raleigh, NC
remote
Remote/hybrid
Join Us

Do work that really matters

Our award-winning culture starts with a team that’s engaged, energized and empowered. Bring your dynamic talents, and we’ll provide new and interesting ways to succeed. 

“I love working with our employees to continue to shape our culture, make us a great place to work, develop our incredible talent and shape strong leaders.”

Caroline Kidston Chief People Officer, Surescripts
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Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

Surescripts recognizes the importance of fostering an environment that leverages the unique contributions of all individuals and we are committed to providing reasonable accommodations to every applicant. If you need a reasonable accommodation for any portion of the employment process, please contact us at accessibility@surescripts.com.