Overview

Patients rely on specialty pharmacists, but missing information often gets in the way

When specialty pharmacies receive incomplete patient data, they spend valuable time tracking down the information and critical treatment is delayed. 

Pharmacists want more time to focus on patients.

Specialty pharmacists are bogged down with administrative tasks, which can lead to frustration and burnout. 

40% of specialty pharmacists say they feel more like an admin.1
39% have to contact clinicians at least five times in an average day.1

Delays can hinder treatment.

All too often, treatment is delayed due to missing patient information, potentially resulting in patient health concerns and complications. 

It takes prescribers three hours of paperwork a week to start patients on specialty medications.2
The average specialty prescription takes at least four days to fill.1
Solutions

Get insights to expedite therapy

  • Intelligent Prescribing
  • Interoperability
  • Benefit & Price Intelligence
  • Care Team Evolution
  • Value-Based Care

Intelligent Prescribing

Let pharmacists fill prescriptions confidently and quickly—preventing treatment gaps and delays with the help of automatically enhanced and validated prescription data.

Interoperability

Make interoperability an everyday reality with more patient insights and better communication channels.

Benefit & Price Intelligence

Check coverage with intelligence sent directly from prescription benefit plans.

Care Team Evolution

Get more clinical information to help the specialty pharmacy team provide exceptional care as key members of an evolving care team.  

Value-Based Care

Gain a sharper view of patients’ care activity and benefits—helping pinpoint opportunities to improve adherence, avoid unnecessary costs and close gaps in care.

Success Stories

Real-world results

“Surescripts solutions accelerate the process for specialty prescribing, fulfillment and onboarding by filling information gaps with clinical intelligence. Speed and patient safety are enhanced.”

Katie Reeves Senior Product Manager, Accredo

“Walgreens works with Surescripts because we share the goals of wanting to improve patient care and health outcomes.”

Khadijah Khan Manager, Clinical Pharmacy Strategy (Neurology, Organ Transplant), Walgreens
Why Surescripts

Expertise that supports your goals

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Proven track record

Surescripts is known for high-quality implementations and ensuring customer success.

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Network Alliance Partner Program

We’ll partner with you to develop powerful materials that influence adoption and best practices. 

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Promoting safe, efficient prescriptions

We’re optimizing performance to improve prescription accuracy industrywide. 

FAQs

Find out more about how we help specialty pharmacies

What challenges do specialty pharmacies face that Surescripts can help address?

Specialty pharmacies often face complex fulfillment processes, and missing information leads to delays and increased administrative burden. Surescripts brings insights that expedite therapy, helping pharmacists fill prescriptions confidently and quickly.

How does Surescripts support specialty pharmacy operations?

Surescripts provides trusted health intelligence that helps specialty pharmacies access benefit and coverage information, streamline communication with prescribers and reduce manual work related to benefit investigation and authorization workflows.

How does improved interoperability benefit specialty pharmacies?

Surescripts brings specialty pharmacies comprehensive clinical and eligibility data from providers and payers, supporting timely prescription fulfillment, care continuity and fewer manual outreach steps.

What value does Surescripts network connectivity provide specialty pharmacies?

Connectivity within a broad, secure network streamlines information exchange between specialty pharmacies, prescribers and payers. This reduces reliance on phone and fax workflows, enables more efficient data sharing and helps ensure that critical medication and coverage details are communicated accurately.

Insights

Keep pace with healthcare innovation

Footnotes
  1. Surescripts, “Pharmacist Perspectives on the Specialty Fulfillment Process,” April 2020.
  2. Surescripts, “Provider Perspectives on Specialty Prescribing,” March 2019.
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