Overview

Without the right tools, pharmacies often lack critical information

When pharmacists can’t obtain complete patient data, it can lead to safety concerns, treatment delays and prescription abandonment. 

Patients deserve reliability.

Workflow disruptions and missing information can delay treatment.

3 out of 10 patients have not taken a prescription due to fill time.1
>1 in 10 e-prescriptions contain confusing patient directions.2

Pharmacists need trusted partners.

Manual administrative tasks take up time that could be spent with patients or on activities that bring value to business.

77% of pharmacists say handling administrative tasks is one of their biggest daily challenges.3
Nearly 6 in 10 pharmacists are not very satisfied with their ability to get patient information from insurers and other providers.4
Solutions

Provide critical information—right from the source—to enhance pharmacy capabilities

  • Intelligent Prescribing
  • Interoperability
  • Benefit & Price Intelligence
  • Care Team Evolution
  • Value-Based Care

Intelligent Prescribing

Let pharmacists fill prescriptions confidently and quickly—preventing treatment gaps and delays with the help of automatically enhanced and validated prescription data.

Interoperability

Give your customers a new and better way to communicate with other healthcare partners—letting pharmacists seamlessly coordinate and close gaps in care without leaving your platform.

Benefit & Price Intelligence

Give pharmacists the tools to efficiently address cost and coverage issues within your platform, creating a better experience with less work.

Care Team Evolution

As care delivery evolves, bring more clinical and cost information to pharmacists so patients receive exceptional care wherever they seek it.

Value-Based Care

Give pharmacists a clearer view of patient benefits—helping pinpoint opportunities to improve adherence and avoid costly restocking.

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Tap into a single, powerful QHIN™ connection

A new era of clinical information exchange is here. As a designated QHIN, Surescripts Health Information Network is ready to help you take full advantage with InterconnectTM.

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Why Surescripts

A powerful partnership

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Systematic approach to implementation

We’ll work with you every step of the way to ensure a smooth solution implementation.

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Network Alliance Partner Program

We’ll partner with you to develop powerful materials that influence resale and adoption. 

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Commitment to network integrity

We continuously protect and improve the privacy, security and performance of our network. 

Insights

Keep pace with healthcare innovation

Footnotes
  1. Surescripts, "Prescription Price Transparency and the Patient Experience," February 2020.
  2. Yuze Yang, Stacy Ward-Charlerie, Ajit A. Dhavle, Michael T. Rupp and James Green, "Quality and Variability of Patient Directions in Electronic Prescriptions in the Ambulatory Care Setting," Journal of the Managed Care & Specialty Pharmacy, July 2018.
  3. Surescripts, “Data Brief: Administrative Burden & Inefficient Systems Fuel Burnout in Healthcare,” September 2025.
  4. Surescripts, “Data Brief: Administrative Burden & Inefficient Systems Fuel Burnout in Healthcare.”
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