Cumbersome manual processes slow down the specialty medication journey.
As a patient access vendor, you have the power to unlock access to life-changing therapies for patients. But when you’re stuck manually hunting down patient benefit information, your services fall short of their potential.
Inaccurate benefit details delay therapy.
Coverage confusion, financial barriers and treatment delays can make it difficult for patients to access the specialty medications they’ve been prescribed.
Missing information and manual processes can stretch time to specialty therapy to seven weeks.1
1 in 5 insured U.S. patients say they have trouble navigating, understanding and anticipating their health insurance.2
Inefficient systems burden your team.
Faxes, phone calls, claims data—finding accurate, trusted benefit intelligence can be difficult and time consuming.
43.1 million patients in the U.S. had more than one type of health insurance coverage in 2021.3
Solutions
Accelerate patient access
Benefit & Price Intelligence
Overcome patient access challenges with timely and accurate benefit insights that get patients started on treatment sooner.
A powerful partnership
A single, direct connection to health plans and PBMs nationwide
Optimize speed and efficiency with accurate data from health plans and PBMs.
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Leading speed and reliability
Surescripts delivers transactions in milliseconds across a network with a 99.995% average uptime.4
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Vast network
The Surescripts Master Patient Index includes data for virtually every insured American.5
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Find out more about how we help patient access vendors
What challenges can Surescripts address for patient access vendors?
Patient access vendors often encounter cumbersome manual processes and inaccurate benefit details that slow patient access to specialty medications. Surescripts bring timely and accurate benefit insights that help patients get started on treatment sooner.
How does Surescripts support benefit verification for patient access vendors?
Surescripts offers solutions that streamline patient access and support by returning up-to-date, medication-specific pharmacy benefit coverage and out-of-pocket cost information, reducing reliance on manual processes.
What advantages does partnering with Surescripts offer patient access vendors?
Partnering with Surescripts gives patient access vendors a single, direct connection to health plans and PBMs nationwide, combined with industry-leading speed, reliability and access to one of the most comprehensive patient indexes in the U.S.
Keep pace with healthcare innovation
- PhRMA, “Patient Experience Survey — Navigating the Patient Experience: The Barriers and Burdens Standing Between Patients and Care,” September 11, 2022.
- Laryssa Mykyta et al., “About 43 Million People in the U.S. Had Multiple Health Plans in 2021,” Census.gov, July 19, 2023.
- AssistRx, "The Intelligent Way to Initiate and Advance Specialty Therapies," presented at Surescripts Specialty Medication Symposium, March 25, 2021.
- Surescripts, “2024 Annual Impact Report,” March 2025, p.5.
Dean Riggott Photography
Surescripts