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Surescripts
Get & share updates on care interactions
Keep pace with patients’ dynamic health journeys. Care Event Notifications allows you to proactively manage individual care while monitoring outcomes for population health programs. By subscribing to updates on their patients, clinicians and care managers can more easily avoid duplicative therapies, prevent adverse drug events and coordinate cost-effective care.
Care Event Notifications also allows ambulatory care providers to demonstrate interoperability and helps health systems comply with Centers for Medicare & Medicaid Services (CMS) requirements for reporting hospital admissions, discharges and transfers.
20x
increase in the number of clinical data events Surescripts Care Event Notification solution can access versus other options1
76%
of care locations in the U.S. have clinical events identifiable by Surescripts2
10x
likelihood of patients returning to the hospital if they don’t have a timely discharge summary3
What can Care Event Notifications do for you?
Choose your organization type to see how Care Event Notifications can help clinicians and care managers get timely intelligence on important healthcare events for their patients.
Get timely insights about members’ care
Empower by receiving notifications when patient encounters occur. By keeping up to date on members’ health status, care managers can help schedule appointments, avoid duplicate services and provide other support to help lower costs and improve member care.
Give care managers instant visibility
Notify care managers of key member events, such as doctor visits, hospital and emergency admissions, discharges or transfers.
Avoid duplicate therapies
Improve patient care coordination to eliminate duplication of therapies and wasted costs.
Reduce time spent tracking down data
Alleviate the administrative burdens associated with searching for patient information, such as making time-consuming calls to uncover missing records.
How it works for health plans
An organization selects high-risk members to proactively follow.
Once they are subscribed to follow a patient, care managers will receive notifications so they can quickly intervene.
When a care event occurs—such as an emergency room visit—the care manager is notified.
Surescripts delivers information on when and where the care event happened.
The care manager can easily find more details and reach out to the member.
Electronic location information makes it easy to retrieve relevant data to inform follow-up conversations and support.
Get timely insights about members’ care
Empower care managers to electronically monitor high-risk members by receiving notifications when patient encounters occur. By keeping up to date on members’ health status, care managers can help schedule appointments, avoid duplicate services, and more to help lower costs and improve member care.
Enable more proactive outreach
Notify care managers of key member events, such as doctor visits, hospital and emergency admissions, discharges and transfers.
Avoid duplicate therapies
Improve patient care coordination to eliminate duplication of therapies and wasted costs.
Reduce time spent tracking down data
Alleviate the administrative burdens associated with searching for patient information, such as making time-consuming calls to uncover missing records.
How it works for PBMs
An organization selects high-risk members to proactively follow.
Once they are subscribed to follow a patient, care managers will receive notifications so they can quickly intervene.
When a care event occurs—such as an emergency room visit—the care manager is notified.
Surescripts delivers information on when and where the care event happened.
The care manager can easily find more details and reach out to the member.
Electronic location information makes it easy to retrieve relevant data to inform follow-up conversations and support.
Real-world results
Keep pace with healthcare innovation
- Surescripts internal network data, 2022
- Surescripts analysis of 2022 average monthly care locations identified by Surescripts Record Locator & Exchange compared to total known U.S. care locations, as calculated using Surescripts network data and data provided by National Plan & Provider Enumeration System, Definitive Healthcare and the Carequality directory, 2022.
- Ana Braet et al., “The Quality of Transitions from Hospital to Home: A Hospital-based Cohort Study of Patient Groups with High and Low Readmission Rates,” International Journal of Care Coordination 19, no. 1-2 (July 8, 2016).)
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