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Please report all issues directly to your e-prescribing/electronic health record vendor so they can research the issue on your behalf and open a support ticket with Surescripts if necessary.

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Please report all issues to your pharmacy management software vendor or chain headquarters help desk so they can open a support ticket with Surescripts for proper research and resolution. 

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Surescripts technology partners

Please utilize the Surescripts Resource Community or self-service portal  to open a support ticket, or call 1-866-797-3239 for support by phone.