Get essential patient data on demand from EHRs

Digitally access the clinical information you need to dispense specialty medications. Specialty Medications Gateway lets you pull patient clinical information without contacting the prescriber, reducing phone calls, faxes and paperwork.


prescribers automatically supplying patient information to specialty pharmacies1

Nearly 2 days

cut from time to fill for one large specialty pharmacy with Specialty Medications Gateway2


of current patient weights retrieved automatically for one pharmacy, aiding dosing accuracy3

A closer look

What can Specialty Medications Gateway do for you?

Simplify fulfillment with easier data access. Automatically get patient clinical information and reduce calls and faxes to prescribers and patients.

  • Specialty pharmacies

Locate the information you need to streamline specialty medication dispensing

Retrieve clinical data independently, reduce administrative burden and get patients their medication faster. Giving pharmacists automatic access to the patient clinical information they need to dispense medications improves the experience for everyone in the process.

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Get on-demand access to clinical data

Access demographic and clinical history information for the patients you serve.

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Reduce calls, faxes and paperwork

Quickly identify the most relevant information without having to reach out to the prescriber or the patient.

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Improve time to therapy

Align the patient’s benefit plan and clinical details to avoid fulfillment delays. 

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Improve patient care

Start critical medications sooner and avoid treatment lapses.

How it works for specialty pharmacies

Your pharmacy receives a specialty prescription.

The prescription is missing some patient or clinical information, but the pharmacist has an easy way to find it.

The pharmacist logs into Specialty Medications Gateway to get essential information.

The pharmacist can access and retrieve important clinical data without needing to contact the prescriber.

The pharmacist reviews the patient’s clinical information and accurately calculates dosing.

Available data can include patients’ height and weight, lab results, allergies, medical conditions and medication list.

The pharmacist can dispense the medication quickly and safely.

Specialty Medications Gateway improves turnaround time by empowering pharmacies to get clinical data with less delay. 

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Features In Focus

Simplify specialty medication dispensing

Specialty Medications Gateway is built to make it far easier for specialty pharmacies to review patient information and clinical history so they can get critical medications to the patients who need them.

Retrieve clinical information

Put a national network of clinical history information at your fingertips.

Accelerate key tasks

Facilitate tasks like drug utilization review, medication reconciliation, dose verification and adjustments as part of your dispensing processes.

Reduce prescriber outreach

Help your team spend less time contacting prescribers and their offices to get patient clinical information. At one large pharmacy chain, 63% of Specialty Medications Gateway users said it helped them avoid phone calls to prescribers.4

Success Stories

Real-world results

“Surescripts solutions accelerate the process for specialty prescribing, fulfillment and onboarding by filling information gaps with clinical intelligence. Speed and patient safety are enhanced.”

Katie Reeves Senior Product Manager, Accredo

“By using this tool, our Walgreens pharmacists have access to necessary data to get patients started on therapy quickly for chronic conditions such as cancer and multiple sclerosis. We’re excited to provide high quality care throughout our patients’ healthcare journey.”

Khadijah Khan Manager, Clinical Pharmacy Strategy (Neurology, Organ Transplant), Walgreens

“Our collaboration with Surescripts is a complement to our existing solutions and further enhances our ability to reduce turnaround time, improve the prescriber experience and ensure access to medication.”

Brian Seiz, Pharm.D. President, Pharmacy, Express Scripts and Accredo

Find out more about Specialty Medications Gateway

How do pharmacy staff access Specialty Medications Gateway?

Once your organization purchases Specialty Medications Gateway, staff can access the solution from their web browser. There is no software to install or download.

Where does the clinical history information come from?

Specialty Medications Gateway gives users access to data from connected electronic health records (EHRs) across the country. As of 2022, more than 250,000 providers supply patient information to specialty pharmacies via Specialty Medications Gateway.1

What type of clinical information is typically available?

Available clinical data can include the patient’s height and weight, list of medical conditions (problem list), lab results, medication list and allergies.

How do I sign up for Specialty Medications Gateway?

To get the conversation started, click the “Get in touch” button below to request a discussion with our team. We will review your pharmacy’s use case and then walk you through the easy steps to get connected.

Are there specific software requirements to use Specialty Medications Gateway?

No. Standard manual queries are available through Specialty Medications Gateway without requiring any technical integrations with your software systems. However, you must be granted access to the Surescripts network, which happens during the initial sign-up steps. 

Click the “Get in touch” button below to begin the conversation about how to get your specialty pharmacy connected to Specialty Medications Gateway.


Keep pace with healthcare innovation

  1. Surescripts, “2023 National Progress Report,” March 2024.
  2. Surescripts, “Data Brief: Remapping the Specialty Medication Journey,” 2021.
  3. Surescripts, “2022 National Progress Report,” March 2023.
  4. Unpublished survey of Specialty Medications Gateway users at Walgreens, 2022.
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