Overview

Transforming healthcare with trusted intelligence

We’re putting interoperability to work and empowering healthcare organizations across the country with the intelligence they need to optimize outcomes and operate more efficiently. Together, we are making progress toward better, safer, more cost-effective care.

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Increasing patient safety

>

300

%

Quality Index Score improvement since 20161

84.4

%

of prescribers enabled to e-prescribe controlled substances2

2.7

x

improvement in successfully canceling discontinued medications with CancelRx3 

 

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Lowering costs

$

77

average savings per prescription with Real-Time Prescription Benefit4

5.07 billion

care events informed by Eligibility data in 20255

40

%

lower out-of-pocket cost for high-cost drug classes6

 

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Ensuring quality care

5.97 billion

clinical document links delivered in 20257

86

%

of medication history responses augmented in 20248

376.7 million

HIPAA-compliant Clinical Direct Messages exchanged in 20259

 

Success Stories

Real-world results

“Sometimes it can take hours to try to get records from different places ... And so having a network that has so much information in one place is really important.”

Kristin Alvarez Director, Center for Innovation and Value

“The availability of member-specific drug cost information in the EHR points to a truly advanced prescribing experience that is helping to make medicines more accessible and affordable for consumers.”

Dr. Troyen Brennan Former Chief Medical Officer, CVS Caremark/Aetna, Parkland Health & Hospital System

“Electronic tools better align pharmacists and providers. They truly make pharmacists part of the care team.”

Dr. Nele Jessel Chief Medical Officer, athenahealth
Annual Impact Report

Tracking the impact of health intelligence sharing across the United States

In 2025, the Network Alliance exchanged more health intelligence than ever before.

Unique healthcare professionals & provider organizations connected

2.32 million

+1% yoy

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99.998

%

network uptime

Virtually all

insured Americans in our Master Patient Index

Health intelligence transactions exchanged

30.5 billion

+12.3% yoy

health intelligence transactions exchanged

39.16

milliseconds

to retrieve an accurate patient match

5.7

billion

links to clinical document sources exchanged

Data Reports

Tracking trends & uncovering opportunities

Tap into our reports and data briefs to see how the Surescripts Network Alliance is moving the needle on some of the biggest healthcare challenges.

White Coat Award

Honoring leaders in data accuracy and performance

The Surescripts White Coat Award celebrates leaders across the Network Alliance who are advancing prescription accuracy and performance.

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Highest Performance

Recognizing the best overall accuracy score as measured by our data analysis engine that monitors e-prescription accuracy and pinpoints areas for improvement.

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Innovation

Showcasing organizations making innovative strides toward performance optimization across the healthcare continuum—ultimately helping provide quality care in a timely manner.

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RxChange Champion

Highlighting organizations successfully advancing the RxChange transaction, which lets pharmacies communicate with prescribers to resolve prescription concerns within their electronic workflow.

Insights

Keep pace with healthcare innovation

References
  1. Surescripts' Quality Index Score measures the effective use of 16 key elements of electronic prescriptions, such as drug description, days supply, and potency unit code. Surescripts, “2023 National Progress Report,” p. 3.
  2. Surescripts, “2025 Annual Impact Report,” March 2026, p.10.
  3. Taylor L. Watterson et al., “CancelRx Implementation: Observed Changes to Medication Discontinuation Workflows Over Time,” Exploratory Research in Clinical and Social Pharmacy, January 25, 2022. Pharmacy cancellation rate improved from 34% to 93% after implementation.
  4. Surescripts, “2025 Annual Impact Report,” p.14.
  5. Surescripts, “2025 Annual Impact Report,” p.14.
  6. Sunita M. Desai et al., “Effects of Real-Time Prescription Benefit Recommendations on Patient Out-of-Pocket Costs,” JAMA Internal Medicine 182 (11): September 12, 2022.Surescripts, “2022 National Progress Report,” March 2023.
  7. Surescripts, “2025 Annual Impact Report,” p.22.
  8. Surescripts, “2024 Annual Impact Report,” p.20.
  9. Surescripts, “2025 Annual Impact Report,” p.22.
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