Streamline care delivery with integrated intelligence and automation

When providers don’t have complete patient history, prescription costs and prior authorization requirements at the point of care, treatment may be ineffective, delayed or even abandoned. Bringing complete medication, clinical and cost intelligence into your EHR workflows helps care teams deliver better outcomes at scale.

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Key challenges

Administrative complexity impacting patient care

Treatment derailed by cost and coverage barriers

Disconnected systems limiting care coordination & value-based care delivery

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How we help

More complete medication & clinical intelligence embedded in workflows

Automated prior authorization & real-time benefit insights at the point of prescribing

A single, trusted network connecting care teams across settings

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Outcomes

Streamline workflows with more time for patient care

Faster, safer decisions with fewer delays in treatment

Stronger care coordination & value-based care performance across the system

Data brief: Prescribers on Prior Authorization challenges

See what hundreds of prescribers have to say about their biggest prior authorization pain points and how we can solve them.

Solutions

Relevant intelligence in your EHR workflow

Access trusted intelligence exactly when it matters. Empower clinicians and care teams with timely, actionable insights at the point of care—supporting faster, more confident decisions that enhance safety, accelerate time to therapy and improve outcomes across the entire patient journey.

Put trusted intelligence to work for you and the patients you serve

Connect with our team to explore how we can partner to increase patient safety, reduce costs and ensure quality care.

Success Stories

Real-world results

“Working with Surescripts and having that actionable, time-sensitive data, we’re now able to make our outreaches in a more time-sensitive manner.”

Tasnima Nabi, Pharm.D. Clinical Pharmacy Manager, Mount Sinai Health System

“A touchless system [is] the dream that we've been all wanting. ... Anything that expedites [prior authorization] to get the benefits of those new therapeutics for our patients is a win.”

Danny Lee, M.D. Chief Medical Informatics Officer, Johns Hopkins Community Physicians

“[With Real-Time Prescription Benefit I can] turn my computer screen to my patient and family members and say, 'I have this medication in mind, but let's look at it together and see what your costs will be.'”

Dr. Michelle Forbes Physician MD Pediatric Associates
Why Surescripts

Expertise that supports your goals

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Proven track record

Surescripts is known for its high-quality implementations and customer success.

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Multifaceted vendor partnership

We’ll support you throughout the launch and adoption of our solutions.

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Promoting safe, efficient prescriptions

We’re optimizing performance to improve prescription accuracy industrywide.

Insights

Keep pace with healthcare innovation

FAQs

Find out more about how we help health systems

How does Surescripts help reduce prescription delays and abandonment?

With real-time benefit information and automated prior authorization workflows, Surescripts solutions help prevent cost surprises and long delays, which can lead to prescription abandonment. Providers can also receive prescription notifications for potential issues such as running out of refills or an abandoned prescription, enabling timely interventions.

How can Surescripts support value-based care initiatives?

Surescripts provides a sharper view into patient medication history, care activity and benefit data, helping health systems identify adherence gaps, reduce avoidable costs and close gaps in care.

How does Surescripts strengthen care coordination across teams?

Surescripts solutions help care teams work together and improve care continuity with products like Clinical Direct Messaging, which enables easier communication across multiple care scenarios.

How does Surescripts support modern, team-based care models?

As care delivery evolves, health systems need stronger collaboration between clinicians, pharmacists and care managers. Surescripts solutions empower everyone who participates in a patient’s care by bringing more information into their workflows, including prior authorization requests and responses, eligibility information, and actionable patient intelligence, such as immunization records. 

References
  1. Surescripts, “2025 Annual Impact Report,” p. 18.
  2. Surescripts, “2025 Annual Impact Report,” p. 22.
  3. Surescripts, “2025 Annual Impact Report,” p. 22.
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