Overview
Overview

Information gaps interrupt the specialty medication journey

As a patient access vendor, you have the power to unlock access to life-changing therapies for patients. But when you’re burdened by administrative work and isolated from care teams, your services fall short of their potential. 

Inefficient workflows slow down your team.

Faxes, phone calls, portals—figuring out where to find the information you need can be a struggle, and your requests can get lost in the shuffle for busy providers. 

Missing information and manual processes can stretch time to specialty therapy to seven weeks.1

Opportunities to collaborate slip by unseen.

Trying to onboard patients without a strong connection to prescribers and pharmacists can lead to unnecessary effort, missed messages and frustration on all sides. 

2 in 3 physicians alter their orders when they encounter barriers to prescribing.2
Providers average >6 hours a week on documentation and prior authorization for specialty therapies.3
Solutions

Creating a smoother specialty journey

  • Intelligent Prescribing
  • Clinical Interoperability
  • Benefits & Authorizations
  • Specialty Medications

Intelligent Prescribing

Make safe, clear prescriptions standard with automation built for high data quality and efficient collaboration.

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Products
  • E-Prescribing

    Enable safer, more efficient prescription management by standardizing transactions and reducing the need to clarify intent.

  • Eligibility

    Verify patients’ eligibility for prescription benefits and identify their plan within the electronic workflow, avoiding phone calls.

Clinical Interoperability

Collaborate more effectively with prescribers and pharmacies through better communication channels.

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Products
  • Clinical Direct Messaging

    Coordinate care quickly by replacing faxes and phone calls with secure, electronic, in-workflow communication.

Benefits & Authorizations

Check coverage and accelerate prior authorization with intelligence sent directly from prescription benefit plans.

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Products
  • Eligibility

    Verify patients’ eligibility for prescription benefits and identify their plan within the electronic workflow, avoiding phone calls.

  • Electronic Prior Authorization

    Connect directly with the pharmacy benefit manager or health plan to initiate and complete prior authorization requests.

Specialty Medications

Access the trusted health intelligence you need to get specialty medications to patients quickly, with less paperwork and lower costs.

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Products
  • E-Prescribing

    Quickly and efficiently transmit specialty prescriptions to the pharmacy, including the complex patient directions often needed for these medications.

  • Eligibility

    Verify patients’ eligibility for prescription benefits and identify their plan within the electronic workflow, avoiding phone calls.

  • Electronic Prior Authorization

    Connect directly with the pharmacy benefit manager or health plan to initiate and complete prior authorization requests.

Why Surescripts

One partnership for nationwide impact

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seamless integration

Seamless integration

Surescripts solutions expand your patient access vendor platform with advanced capabilities. 

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reaching prescribers

Reaching prescribers across the U.S.

Surescripts connects more than 2 million healthcare professionals and organizations.4

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support

Support at every step

We’ll support you throughout the launch, sale and adoption of our solutions. 

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Insights

Keep pace with healthcare innovation

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Footnotes
  1. AssistRx, "The Intelligent Way to Initiate and Advance Specialty Therapies," presented at Surescripts Specialty Medication Symposium, March 25, 2021.
  2. Surescripts, "Provider Perspectives on Specialty Prescribing," March 2019, p. 2.
  3. Surescripts, “Provider Perspectives on Specialty Prescribing,” March 2019, p. 3.
  4. Surescripts, “2023 National Progress Report,” March 2024.
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