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Support by phone

1 (866) 797-3239

Our locations

**These phone and fax numbers are for general business purposes. Protected Health Information and sensitive information (e.g., DOB, SSN, medical information) SHOULD NOT be left on voicemail or sent to these fax numbers.**

Arlington, VA

2550 South Clark Street
Arlington, VA 22202
Phone: 1 (703) 921-2121
Fax: 1 (703) 921-2191

Hillsboro, OR

1400 NE Compton Drive, Suite 315
Hillsboro, OR 97006
Phone: 1 (503) 906-6300

Minneapolis, MN

900 2nd Avenue South
Minneapolis, MN 55402
Phone: 1 (651) 855-3000
Fax: 1 (651) 855-3001

Raleigh, NC

5400 Glenwood Ave, G-15
Raleigh, NC 27612

Media contact

If you are a member of the news media and are looking for story tips and ideas, logos, photos, videos or other materials please contact:

Media relations

1 (844) 673-9112

Integrity Helpline

If you would like to report a violation of the law, ethical misconduct, fraud, or policy violation, about Surescripts, please contact us through our Integrity Helpline. All reports are confidential and you may opt to anonymously submit your report. Our Integrity Helpline is available 24/7.

Report toll-free at 1 (800) 497-1868 or submit your report at

If you are a customer seeking assistance with one of our solutions or have general customer support inquiries, please contact or call 1 (866) 797-3239.

Let's discuss how our solutions can work for you

Note to patients: Please contact your healthcare providers directly to access your personal health information. This form is not intended for personal health record retrieval.