Overview

Patients need continuity of care. Providers need simpler workflows.

When providers don’t have complete patient history, prescription costs and prior authorization requirements at the point of care, treatment may be ineffective, delayed or even abandoned. All of this can take a toll on provider and patient wellbeing.

Clinicians lack patient health history.

Without complete patient care and medication history, it’s more difficult to make safe and effective prescribing decisions.

A lack of care coordination often leads to overtreatment.1
85% of healthcare organizations say their value-based care needs are not being met.2

Prescription costs are too high.

All too often, patients are surprised by prior authorization requirements and steep prescription costs, which leads to prescription delays and abandonment. 

53% of patients do not take medication due to cost.3
Too many administrative tasks contribute to provider burnout.4
Solutions

Relevant intelligence in your EHR workflow

  • Intelligent Prescribing
  • Intelligent Prior Authorization
  • Benefit & Price Intelligence
  • Interoperability
  • Value-Based Care
  • Care Team Evolution

Intelligent Prescribing

Help your prescribers communicate treatment intentions with confidence and address pharmacy requests with ease.

Intelligent Prior Authorization

Get clinically appropriate prior authorization decisions as quickly as possible, so patients can start treatment sooner.

Benefit & Price Intelligence

Leverage intelligence from prescription benefit plans to help choose the best medication option.

Interoperability

Inform treatment and transitions of care by giving clinicians and care managers more patient insights and better communication channels.

Value-Based Care

Pinpoint opportunities to improve adherence, avoid unnecessary costs and close gaps in care with a sharper view of patient medication history, care activity and benefits.

Care Team Evolution

Help give patients exceptional care wherever they seek it by bringing more information into practitioner workflows and empowering all those who participate in a patient’s care to operate as a team.

Success Stories

Real-world results

“Working with Surescripts and having that actionable, time-sensitive data, we’re now able to make our outreaches in a more time-sensitive manner.”

Tasnima Nabi, Pharm.D. Clinical Pharmacy Manager, Mount Sinai Health System
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Tap into a single, powerful QHIN™ connection

A new era of clinical information exchange is here. As a designated QHIN, Surescripts Health Information Network is ready to help you take full advantage with InterconnectTM.

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Why Surescripts

Expertise that supports your goals

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Proven track record

Surescripts is known for its high-quality implementations and customer success.

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Multifaceted vendor partnership

We’ll support you throughout the launch and adoption of our solutions.

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Promoting safe, efficient prescriptions

We’re optimizing performance to improve prescription accuracy industrywide.

FAQs

Find out more about Health systems

How does Surescripts help reduce prescription delays and abandonment?

With real-time benefit information and automated prior authorization workflows, Surescripts solutions help prevent cost surprises and long delays, which can lead to prescription abandonment. Providers can also receive prescription notifications for potential issues such as running out of refills or an abandoned prescription, enabling timely interventions.

How can Surescripts support value-based care initiatives?

Surescripts provides a sharper view into patient medication history, care activity and benefit data, helping health systems identify adherence gaps, reduce avoidable costs and close gaps in care.

How does Surescripts strengthen care coordination across teams?

Surescripts solutions help care teams work together and improve care continuity with products like Clinical Direct Messaging, which enables easier communication across multiple care scenarios and Care Event Notifications, which alerts providers and care managers to key events for their patients.

How does Surescripts support modern, team-based care models?

As care delivery evolves, health systems need stronger collaboration between clinicians, pharmacists and care managers. Surescripts solutions empower everyone who participates in a patient’s care by bringing more information into their workflows, including prior authorization requests and responses, eligibility information, and actionable patient intelligence, such as immunization records. 

Insights

Keep pace with healthcare innovation

Footnotes
  1. Donald M. Berwick & Andrew D. Hackbarth, "Eliminating Waste in U.S. Health Care," Journal of the American Medical Association, April 11, 2012.
  2. Jennifer Covich Bordenick,"Current State of Progress Towards Achieving True Interoperability," eHealth Initiative members' meeting presentation, 2016.
  3. Surescripts, "Prescription Price Transparency and the Patient Experience," February 2020.
  4. Leslie Kane, "Medscape National Physician Burnout, Depression & Suicide Report 2019," January 16, 2019.
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