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By now, we’ve all heard the news or experienced for ourselves the record-high price for eggs in the U.S., which was $6.23 a dozen in March, more than double the price of $2.99 at this time last year.

For some families, the weekly grocery budget may not have that kind of wiggle-room. Maybe they decide to substitute oatmeal for breakfast until they see the sticker price on the store shelves come back down.

It’s no omelet but a comparable substitute for the time being.

Unfortunately, many patients are forced to make choices like this—but with greater consequences—when it comes to their medications.

Prescription costs have prevented about one in five adults from filling a prescription, while one in 10 patients have cut pills in half or skipped doses to manage the expense. Unsurprisingly, healthcare professionals rank prescription costs as the top issue they face.

Often, neither the patient nor their prescriber would know the sticker price for the medication they prescribed until they arrived at the pharmacy, ready to check out.

Better Information Can Keep Patient Care on Track

As a physician, this is one of the challenges that healthcare technology must help solve, and it will take collaboration, systemic innovation and advances in health intelligence sharing. But prescribers don’t have to wait until that happens. They can help patients find lower-cost alternative medications today.

“I think that it does enhance the quality and efficiency that we have in choosing prescriptions for our patients and our communication with our patients.”

Greenway Health user Mary Ann Fore

Chief Operating Officer and certified nurse midwife, Clinica Santa Maria

Last year 889,907 prescribers used Real-Time Prescription Benefit technology, saving patients an average of $82 per prescription in 2024 (up from $37 in 2023), according to the 2024 Annual Impact Report. And when prescribers used this tool for high-cost specialty prescriptions, the average savings topped $1,000 for the first time in 2024, at $1,146.

“There are time benefits, there are monetary benefits, but there are also quality of care benefits.”

Dr. Michael Blackman

Chief Medical Officer, Greenway Health

For patients, these savings can mean the difference between accessing needed treatment or risking worse health outcomes.

2091 4 Video Thumbnail
What is Chief Medical Information Officer Jeopardy? In this special episode, Surescripts’ Dr. Andrew Mellin quizzes contestants Dr. Danny Lee, Chief Medical Informatics Officer, Johns Hopkins Community Physicians, Dr. Nele Jessel, Chief Medical Officer, athenahealth and Dr. Michael Blackman, Chief Medical Officer, Greenway Health on the impact that technology is having on improving healthcare for patients and those who care for them.

Digging Deeper

  • Looking at the data in the 2024 Annual Impact Report, we also found that internal medicine prescribers used Real-Time Prescription Benefit the most, but nurse practitioners saved patients the most, averaging $104 per prescription.
  • Other insights revealed that this technology helped save patients requiring diabetic therapy the most money at $105 per prescription on average and was used for 21.3 million GLP-1 prescriptions in 2024, a 75.7% increase from the previous year.
  • And finally, antidepressants topped the list of therapeutic classes where Real-Time Prescription Benefit was used the most, saving patients an average of $39 per prescription.

Purpose-Driven, Impactful Innovation

While we don’t have much say in egg prices week to week, innovation that can save patients from making impossible choices between their health and paying their rent, for example, is the purpose driving this work.

The numbers indicate the impact of how real-time care and cost intelligence can dramatically improve the lives of patients and those who care for them – and is the key to helping healthcare heal itself.

But it also reinforces why we remain committed to innovating for a clear purpose of increasing patient safety, lowering costs, addressing patient access challenges and supporting quality care.

Check out the 2024 Annual Impact Report to learn more.

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