• Logins & Support
    • Need assistance?
    • Workbench
    • Independent Pharmacy Helpline
    • Learning Center
    • Case Management
    • Technical Documentation
  • Prior Authorization Portal
Company logo
  • Why Surescripts
    Back

    Why Surescripts

    Why Surescripts

    See why we’re trusted by healthcare organizations across the country.

    Learn more
    • Network Alliance
    • The Surescripts network

    Our Impact

    Back
    • Our impact
    • Success stories
    • Annual Impact Report
    • White Coat Award
    • Data reports
    • Contact sales
      • Logins & Support
        • Need assistance?
        • Workbench
        • Independent Pharmacy Helpline
        • Learning Center
        • Case Management
        • Technical Documentation
      • Prior Authorization Portal
    • Customer experience

      How Surescripts invests in your success

      • Network Alliance Partner Program

    • Certifications & accreditations

      Industry recognition for a secure, trusted, high-value network

    • Contact sales
      • Logins & Support
        • Need assistance?
        • Workbench
        • Independent Pharmacy Helpline
        • Learning Center
        • Case Management
        • Technical Documentation
      • Prior Authorization Portal
  • What we do
    Back

    What we do

    What we do

    Explore how we make healthcare better.

    Learn more
    • Who we serve
      • EHR vendors
      • Health plans
      • Health systems
      • Healthcare analytics vendors
      • Life sciences companies
      • Long-term & post-acute care
      • Patient access vendors
      • PBMs
      • Pharmacies
      • Pharmacy technology vendors
      • Specialty pharmacies
    • Our solutions
      • Intelligent Prescribing
      • Intelligent Prior Authorization
      • Benefit & Price Intelligence
      • Interoperability
      • Value-Based Care
      • Care Team Evolution
    • Our products
      • Clinical Direct Messaging
      • Coordination of Benefits
      • Electronic Benefit Verification
      • Electronic Prior Authorization
      • Electronic Prescribing for Controlled Substances
      • Eligibility
      • E-Prescribing
      • First-Fill Abandonment
      • Formulary
      • On-Demand Formulary
      • Prior Authorization Platform for Life Sciences
      • Medication History for Ambulatory
      • Medication History for Populations
      • Medication History for Reconciliation
      • Real-Time Prescription Benefit
      • Touchless Prior Authorization
    • EHR vendors
    • Health plans
    • Health systems
    • Healthcare analytics vendors
    • Life sciences companies
    • Long-term & post-acute care
    • Patient access vendors
    • PBMs
    • Pharmacies
    • Pharmacy technology vendors
    • Specialty pharmacies
    • Intelligent Prescribing
    • Intelligent Prior Authorization
    • Benefit & Price Intelligence
    • Interoperability
    • Value-Based Care
    • Care Team Evolution
    • Clinical Direct Messaging
    • Coordination of Benefits
    • Electronic Benefit Verification
    • Electronic Prior Authorization
    • Electronic Prescribing for Controlled Substances
    • Eligibility
    • E-Prescribing
    • First-Fill Abandonment
    • Formulary
    • On-Demand Formulary
    • Prior Authorization Platform for Life Sciences
    • Medication History for Ambulatory
    • Medication History for Populations
    • Medication History for Reconciliation
    • Real-Time Prescription Benefit
    • Touchless Prior Authorization
    • Contact sales
      • Logins & Support
        • Need assistance?
        • Workbench
        • Independent Pharmacy Helpline
        • Learning Center
        • Case Management
        • Technical Documentation
      • Prior Authorization Portal
  • Insights
    Back

    Intelligence in Action

    Intelligence in Action

    Keep up with the latest healthcare intelligence resources and insights.

    View more
    by topic
    • Benefit & Price Intelligence
    • Intelligent Prior Authorization
    • Interoperability
    • Intelligent Prescribing
    • Value-Based Care
    • Care Team Evolution
    • Specialty Medications
    podcast
    • There's a Better Way
    2607-1_IIA_Predictions_Insights_Feature_FINAL.jpg

    .Article

    .2026 Healthcare Trends: Faster, Smarter and More Human

  • Who we are
    Back

    Who we are

    Who we are

    Meet the team helping solve the most urgent healthcare challenges.

    Learn more
    • Our history
    • Experienced leadership
    • Press releases
    • Events
    • Careers
    • Contact us
    Elizabeth Hershman_engaged_OPT3_EXTRA.jpg Dean Riggott Photography Surescripts

    .Explore open positions

    . Find new challenges and be part of the change you want to see in healthcare. 

  • Contact sales
    • Logins & Support
      • Need assistance?
      • Workbench
      • Independent Pharmacy Helpline
      • Learning Center
      • Case Management
      • Technical Documentation
    • Prior Authorization Portal
  • Home
  • Insights
  • Patricia Krause

Patricia Krause

Product Operations Program Manager

Tricia is responsible for product planning and execution for Surescripts E-Prescribing. She has worked in healthcare for nearly 20 years, having spent time as a pharmacy technician and registered nursing assistant before entering health IT as a developer and overseeing large-scale software development programs. She is also an active member of NCPDP and its task groups.

.

Other notable authors

Andrea Douglas
Surescripts Director Business Development Life Sciences Andrea Douglas
Andrea Douglas Director, Product Commercialization
Andrew Mellin, MD
Surescripts VP Chief Medical Information Officer Andrew Mellin
Andrew Mellin, MD Vice President, Chief Medical Information Officer
Ashley Fifield
Surescripts Manager Product Innovation Cecilia Byers
Ashley Fifield Strategic Account Executive, Health Plans
Cecelia Byers, Pharm.D.
Cecelia-Byers-400x400.jpg
Cecelia Byers, Pharm.D. Clinical Product Advisor, Specialty
Chris Bradley
Surescripts Content Marketing Manager Chris Bradley
Chris Bradley Content Marketing Manager
Debbie McNamara
Surescripts Channel Marketing Manager Debbie McNamara
Debbie McNamara Alliance Partner Marketing Manager
Frank Harvey
Surescripts CEO Frank Harvey
Frank Harvey Chief Executive Officer
Judy Hatchett
Surescripts VP Chief Information Security Officer Judy Molenaar
Judy Hatchett Vice President, Chief Information Security Officer
Kelly Bundy
Surescripts Director of Sales Kelly Bundy
Kelly Bundy Major Account Executive, PBM/Pharmacy Sales
Kelly Jeffers
Surescripts VP Content & Brand Marketing Kelly Jeffers
Kelly Jeffers Vice President, Content & Brand Marketing
Ken Whittemore Jr.
Surescripts VP Pharmacy and Regulatory Affairs Ken Whittemore
Ken Whittemore Jr. Vice President, Pharmacy & Regulatory Affairs
Larry King
Surescripts VP Product Innovation Larry King
Larry King Director, Product Safety & Performance
Melanie Marcus
Surescripts Chief Marketing Officer Melanie Marcus
Melanie Marcus Chief Marketing Officer
Michelle Trombetta
Surescripts VP Product Platform Michelle Trombetta
Michelle Trombetta Vice President, Product Platform
Tara Dragert
Surescripts Chief Product Officer Tara Dragert
Tara Dragert Chief Product Officer
footer-logo
. . . .
Contact us
  • SUPPORT & LOGINS
  • Get assistance
  • Workbench
  • Independent Pharmacy Helpline
  • Case Management
  • Learning Center
  • Technical Documentation
  • Prior Authorization Portal
  • Glossary
SUBSCRIBE

Keep up with the latest healthcare intelligence resources and insights.

Subscribe

Copyright © 2026 Surescripts

  • Your Privacy Choices
  • Privacy Office
  • Sitemap
  • Website User Agreement
Sharing
LINK