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2024 Customer Experience Initiatives

Every year, we capture your feedback in our annual customer survey and live…, What we heard: As we approach the next network upgrade, we can help you prepare…, What we heard: Your experience connecting with our Support team could be better…, What we heard: We can help demonstrate the value of your Surescripts solutions…, We’ll update you as we put your feedback into action throughout 2024. Questions…

In the News: Three Steps to Empower Pharmacists to Fill Primary Care Shortfall

Working conditions are leading to increasing levels of burnout among healthcare workers. The solution? An evolution of the healthcare team. During a STAT in DC…

In the News: Four Predictions for the Future of Pharmacy Technology

The past few years have seen a shift in the pharmacy’s role in patient care. How might we see technology shift accordingly in the year ahead? In this article…

A Health Plan, an EHR and a Health System Team Up, Eyeing a Win for Patient Care

It might sound odd that these organizations, who you might say, play for different teams or even in different divisions, would find themselves on the same team…

Surescripts Health Information Network Privacy

Last Updated: December 20, 2023, OverviewThis Trusted Exchange Framework and Common Agreement (TEFCA) network…, This TEFCA Privacy Notice represents a framework and the general content for…

Epic Spotlight Webinar

Patient Care in 2045: Predicting the Singularity of Life-Changing Medications (and More)

All bets are off when you’re looking this far into the future. But since this is about the future of healthcare, it’s worth doing, and it’s worth the risk of…

Forgetting About Interoperability Is a Sign of Success

He may refer to himself as “incredibly impatient” or “a hopeless simplifier” and while Micky Tripathi, Ph.D., may very well be those things, it's for good…

Healing Healthcare with Tech-Enabled Care Collaboration Between Pharmacists and PCPs

Burnout across healthcare has reached alarming levels. And collaboration is the key to helping healthcare heal itself.Surescripts Chief Executive Officer and…