Purpose-driven leadership

Surescripts is guided by a team of dynamic and experienced leaders, relentless about innovation and steadfast in our aim to make healthcare better, safer and more cost-effective. Meet our leaders. 

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Eric Brown

Chief Legal Officer

Eric is a driven problem solver. At Surescripts, he channels that drive and his extensive experience in the healthcare sector to help us solve some of healthcare’s biggest challenges and pursue opportunities to achieve better, safer, more cost-effective care.

Eric joined Surescripts in July 2020—his second role as Chief Legal Officer for a health technology company. Prior to Surescripts, Eric led the legal and compliance departments of Inovalon, where he focused on data-driven healthcare. Before that, he served for a decade in a variety of leadership roles at Eli Lilly and Company, including as the first general counsel for the company’s new Connected Care & Insulins unit. Eric started his legal career as an associate at the law firm of Covington & Burling, where he began working with healthcare companies, and later became a partner in the firm of Baker & McKenzie. 

As Chief Legal Officer, Eric leads the Legal, Compliance and Government Affairs teams as they work to identify, prevent, resolve and advise on how Surescripts conducts business in accordance with government regulations. Eric also enjoys the responsibility of being Corporate Secretary, planning and executing all meetings of the Board of Directors. 

Eric’s curiosity about the world and passion for diversity and inclusion has led him to travel around the world, learn multiple languages and engage on refugee matters. He has lived in Hong Kong at two different points in his life. Eric strives to see different perspectives and help others do the same. 

Eric’s wife is a physician for the U.S. armed services. They live in Washington, D.C., with their three daughters and adopted rescue beagle. Eric enjoys cooking, gardening, racquet sports, and playing games and channeling his creative side with his family.

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Amy Corbin

Chief Financial Officer

Amy Corbin joined Surescripts as Chief Financial Officer in 2016. She leads a diverse team of executives who oversee Finance and Accounting; Cyber and Physical Security; and Enterprise Risk Management. Amy prides herself on building trust and confidence in every relationship and is dedicated to raising the level of service and support provided by her teams. She also enjoys the variety of tasks she and her teams take on to provide enterprise-wide financial, security and risk leadership, protecting the company’s technical and physical assets and ensuring alignment of company resources with its business strategies.

Amy brings more than 30 years of financial expertise to Surescripts. She launched her career as a CPA with Deloitte, spending 12 years navigating the tax, audit and consulting needs of Fortune 500 clients in the healthcare, insurance and securities industries. Amy held various leadership roles with GE Insurance and Genworth Financial, including Chief Accounting Officer, Chief Financial Officer Life Insurance Division and Investor Relations Officer/Corporate Communications.

Amy holds a Master of Science in taxation and a Bachelor of Science in accounting from the University of Central Florida. She also stays active with professional organizations, including the American Institute of Certified Public Accountants and Women Business Leaders in Health Care.

Amy lives in Annapolis, Maryland, with her husband and has four grown children.

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Tara Dragert

Chief Product Officer
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Tara Dragert joined Surescripts in 2010 after seeing her colleagues make the move themselves. She started as a Senior Business Analyst, transitioned to various Product Manager roles, and finally climbed the ranks to become Chief Product Officer. In her current role, Tara leads all strategy, management, deployment and education across Surescripts’ portfolio of products. She is currently setting the groundwork for how Surescripts will innovate and serve healthcare over the next several years. Tara’s favorite aspect of her job is hearing stories from customers about how Surescripts makes their lives better, and seeing the next generation of leaders grow, develop and build their careers.

Tara has spent her career in healthcare technology serving the payer, provider and network industries. She has a reputation for peeling apart the layers of problems and opportunities in healthcare, identifying technology solutions, and continuously driving improvement and change. Before Surescripts, Tara worked at MinuteClinic and DeCare Dental in roles that focused on product, technology and operations. She received her bachelor’s degree in business administration with an emphasis in economics and management information systems, and her MBA from Augsburg College in Minnesota.

Tara lives in Lakeville, MN with her husband, Dean, and two children, Alec and Shane. They have two Yorkipoos: Zoey (five pounds of rabbit-hunting ferocity), and Ozzy (not so bright, but very cute and cuddly). In addition to spending time with her family, Tara enjoys powerlifting and reading books on her Kindle. 

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Jim Evans

Chief Growth Officer

When Jim Evans first spoke to the Surescripts team, he was struck by their optimism and enthusiasm. He quickly realized this was a company passionate about making a difference in healthcare—and he wanted in. Since joining in June 2022, Jim has worked with amazing people on fixing healthcare’s trickiest problems. As Chief Growth Officer, his team aligns resources as a customer-obsessed organization to achieve the seemingly impossible: making healthcare accessible and affordable for everyone in America.

Jim brings with him over two decades of leadership and consulting experience. This includes marketing, business and growth strategy for over a dozen Global 1,000 companies when he worked at Lotis Blue Consulting (formerly Axiom Consulting Partners), Cerenti Marketing Group, and Strategy& (formerly Booz Allen Hamilton). Jim’s illustrious career includes his time as Vice President of Network and Financial Management at McKesson Health Solutions’ ClaimsXten business, founding CEO of Socrates Analytics (a surgery performance software suite), Executive Vice President of Pharos Innovations and co-founder of WellSaid.ai.

Widely published, Jim has had articles featured in LinkedIn, the Healthcare Financial Management Association, Becker’s Health IT, and Managed Healthcare Executive. He has a Bachelor of Science in Mechanical Engineering from The George Washington University and a Master of Business Administration from the Kellogg School of Management at Northwestern University.

After falling in love with Hilton Head, South Carolina, Jim and his wife are now happy to call it home. When Jim isn’t working, he enjoys traveling—especially to Mexico. He once worked there for a year and loves the people, culture and food. He also loves being outside in the sun, participating in just about any (warm) outdoor activity. A warm beach and a Kindle full of books are his idea of perfection.

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Mark Gingrich

Chief Information Officer
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As Chief Information Officer, Mark loves being in the middle of healthcare, where he can positively impact virtually every step of the patient journey. Mark has always believed in the power of simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. He continually strives to improve the resiliency and reliability of our technology systems and to leverage “the exploding volume of healthcare data,” both critical components of our mission to help deliver better healthcare for all.

After earning his master’s degree in artificial intelligence from the University of Pennsylvania, Mark brought his expertise to the healthcare industry. In 2001, he started RxHub, leading its IT build-out until 2008, when RxHub and SureScripts consolidated operations. Before then, he was a founding member of Abaton.com which was acquired by McKesson and introduced new technologies at United HealthcareUnited Health Group, where he holds a patent and numerous awards for expert systems. Outside of work, Mark serves on the NCPDP Board of Trustees, and is the Vice Chair of their Finance Committee. He also serves on the Argonaut Steering Committee, Da Vinci Operating Committee and the TwinCitiesCIO Advisory Board and is on the board of Ōmcare, a medication dispensing homecare system.

A proud “Hokie,” Mark was President of the Minnesota Chapter of the Virginia Tech Alumni Association for 20 years, where he continues to lend a hand to many community service projects throughout the year. He also enjoys cycling and hitting the open road each summer for the MS 150, a two-day cycling adventure from Duluth to the Twin Cities that raises funds for the National Multiple Sclerosis Society. Mark and his wife live in Minneapolis, taking advantage of their new empty nester status to delve into travel and the discovery of new hobbies. But in his heart, Mark is a lifelong beach bum and enjoys hanging out with family and friends on Topsail Island, NC.

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Frank Harvey

Chief Executive Officer
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Frank Harvey joined Surescripts as CEO in June 2022 after watching and appreciating the company’s work for many years. He recognizes the significant role Surescripts plays in moving healthcare forward and is helping the company continue leading the way. Throughout his tenure, Frank continually works closely with the Surescripts team on prioritizing the many opportunities we have as a company.

Frank’s leadership philosophy is to treat every person with respect, keep communication honest, and always have a bias for action. He believes in providing fun, fulfilling and challenging opportunities for employees, helping them stay motivated in delighting our customers.

Frank is an experienced chief executive and investor and has held numerous senior leadership roles during his more than 35-year career in the healthcare technology, pharmacy and pharmaceutical sectors. Most recently, Frank was with ATLS Investments LLC, where he led private equity investing in early-stage healthcare technology companies. Before that, Frank served as CEO of Mirixa Corporation, a leading medication management technology and services company. He also served as CEO of Liberty Medical Supply Inc., the nation’s largest provider of diabetic testing supplies. Earlier in his career, Frank held various management positions with Roche Pharmaceutical, Eli Lilly, Revco Drug Stores and Harte-Hanks, a leading direct marketing company.

Frank attended Virginia Tech as a chemistry major where he completed his pre-pharmacy work and then received his pharmacy degree from the Medical College of Virginia. Frank also has an MBA from the University of Phoenix and continued his professional development at the Wharton School of the University of Pennsylvania.

When Frank isn’t working, he and his wife support their local Boys & Girls Clubs. They are also passionate defenders of clean water, working with local organizations to address the significant issue of toxic algae in local rivers. In the rare event Frank isn’t diving, boating or fishing, he enjoys spending time on the family farm.

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Caroline Kidston

Chief People Officer
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Since September 2015, Caroline has been Surescripts’ Chief People Officer. Based in Arlington, Virginia, Caroline works alongside an amazing team to create and nurture a company-wide culture that is one of a kind. She believes that our talented and committed people are the foundation of Surescripts’ purpose to serve the nation through simpler, trusted health intelligence sharing.

Caroline’s career to date includes roles in human resources at AstraZeneca, MedImmune, Sanofi/Genzyme, Blackbaud and PPD. Inspired by her father who works as a pharmacist, Caroline is committed to an industry she believes is improving the lives and care of all patients in the U.S. She enjoys working to empower doctors, pharmacists and other healthcare professionals with the simpler, trusted health intelligence they need to deliver increased patient safety, lowered costs and an improved quality of care.

Caroline’s energy is contagious—whether at work or in her personal life—and she brings passion and enthusiasm to everything she does. She is a mom to a toddler who keeps her on her toes while juggling the roles of executive, wife, daughter, sister and friend. An adventurer at heart, Caroline loves to hike, travel, and get out into nature. She also enjoys art, trying new restaurants around town, spending time with her family, and reading a good book. Like all parents, she wishes she had more time to do all those things!

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Melanie Marcus

Chief Marketing & Customer Experience Officer
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Melanie joined Surescripts in 2017, bringing with her more than 20 years of experience working at the intersection of marketing, technology and healthcare. Based in our Arlington, Virginia, office, she loves serving as “chief storyteller,” and hosts Surescripts’ award-winning podcast, There’s A Better Way: Smart Talk on Healthcare and Technology, helping people understand how technology unites our fragmented healthcare system. Melanie is passionate about leading an organizational focus on “customer obsession” where we put customer value first as we work to increase patient safety, lower costs and ensure quality care. Melanie currently serves on the Board of Directors for The Sequoia Project and the Brem Foundation to Defeat Breast Cancer. She also serves as NCPDP Foundation's National Advisory Council (NAC) Chair for Role and Value of the Pharmacist.

After earning her MBA from Boston University, she built her career at McKesson Health Solutions, taking on progressively pivotal roles focused on marketplace positioning of solutions, and developing successful action plans to reach customers. As Vice President of Strategic Marketing, she led marketing for one of McKesson’s largest technology units, championing its role in thought leadership, content marketing and social media. Before that, she gained considerable industry knowledge through key roles in strategic planning and marketing for Sutter Health in Sacramento, California, and Mount Auburn Hospital in Cambridge, Massachusetts.

Melanie enjoys traveling whenever she can. One of her most memorable trips was to Israel which she describes as the most awe-inspiring trip of her life. When an overseas adventure isn’t on the horizon, she unwinds by cooking and spending time with family. She currently lives in Washington, D.C., with her husband and daughter.

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Dr. Lynne Nowak

Chief Data & Analytics Officer

Lynne joined Surescripts as the company’s first Chief Data and Analytics Officer in August 2023. Providing faster access to insights and optimizing the value delivered by our data are high priorities for Lynne. She is excited about increasing the quality and efficiency of analytics and reporting capabilities for both internal and external partners. 

As a physician, Lynne has always been interested in helping people live healthier, happier lives. She brings nearly 30 years of healthcare experience to Surescripts, including over 10 years leading data science, product and business analytics teams. After earning an undergraduate degree from the University of Notre Dame and an MD from the University of Illinois, she began her clinical career with a residency at the Mayo Clinic. She spent 15 years practicing as a board-certified internal medicine physician, which included founding an inpatient hospitalist practice and serving as medical director of a hospice.

Before joining Surescripts, Lynne served as Chief Medical Officer at Lark Health, where she oversaw business insights, analytics engineering, and clinical research and strategy. Prior to Lark Health, Lynne served as Vice President/General Manager of Clinical Data and Provider Solutions at Cigna/Evernorth/Express Scripts.  

Lynne actively supports military veterans in her community, serving on the Greater St. Louis Honor Flight Board of Directors. She has also been involved in numerous efforts mentoring and encouraging girls and women in STEM and mentoring emerging business leaders in healthcare.

Lynne can often be found in her garden, at the lake, or venturing to the beach or mountains with her family and friends. She currently lives in Belleville, IL with her husband and has two children.

Our board members

Lucille Accetta, RPh, MPH, EMBA

CVS Health

Christie R. Boutte, PharmD., RPh.

National Association of Chain Drug Stores

Doug Hoey (Co-Chair)

National Community Pharmacists Association

Katie Walsh


Steve Miller, MD (Co-Chair)


Bill Osborn

Osborn Drugs

Network Alliance Advisory Council

Michael Bettini, Executive Vice President

RedSail Technologies, LLC

Paul Brient, Executive Vice President & Chief Product Officer


Dustin Cheek, Vice President, Chief Customer Experience Officer

Prime Therapeutics

Nicole Harrington, Vice President/Chief Pharmacy Controlled Substance Officer

CVS Health

Michelle Hartman, Vice President, Mail Order/OTC & Retail Operations

CenterWell Pharmacy (Humana)

Justin Heiser, President & Chief Executive Officer

Thrifty White Pharmacy

Seth Howard, VP of Research and Development


Ashley Jenne, Managing Director, New Solutions


Binny John, President


Sam Lambson, Vice President, Interoperability

Oracle Health

Jen McGonigle, Vice President, OptumRx Enterprise Capabilities


Ketan Mehta, Chief Executive Officer

Micro Merchant Systems, Inc.

James Murray, VP Clinical Informatics and Interoperability

CVS Health

Neil Simon, Chief Technical & Innovation Officer

CompuGroup Medical

Lisa Tomic, Vice President, Pharmacy Operations

Walgreen Co.