When patient information is out of reach or out of sight, danger emerges. Incomplete clinical history can interfere with diagnosis. Unseen medications can cause adverse drug events. Trouble accessing the patient data needed for administrative tasks can delay care.
Meanwhile, the promise of value-based care remains hard to realize, and clinician burnout looms. In one survey, 4 in 5 physicians said the inability to share data between information systems increased stress levels, and 59% reported feeling frustrated on a weekly basis by the challenges of accessing clinical information.1
One remedy is interoperability—the ability for information to flow efficiently across systems—and information sharing that lets our evolving care teams easily consume the insights they need. In 2022, the Network Alliance supplied this missing piece for more healthcare professionals, making it simpler to communicate and bridge information gaps when coordinating care
Health Systems see immediate results with Medication History for Reconciliation
In 2022, KLAS Research surveyed 20 health systems about their experience implementing Medication History for Reconciliation.2 All reported that they would choose to implement the solution again, and 90% saw outcomes immediately.
- Closing of gaps in patient medication histories
- Support with e-prescribing visibility into medications filled outside of the organization
- Improved patient safety
- Information suggesting a greater need for reconciliation than expected
“That 12 hours is very impactful when a prescriber might prescribe something unintentionally in error and want to call that prescription back.”
Michelle Chui, Pharm.D.University of Wisconsin, Madison
Health Plans pursue positive outcomes with Clinical Direct Messaging
Four health plans and two pharmacy benefit managers covering nearly 220 million patients nationwide used Clinical Direct Messaging in 2022 to pursue goals including:
- Improving medication adherence
- Closing gaps in care
- Reducing hospital admissions
- Improving Centers for Medicare and Medicaid Services quality ratings
- Enabling their care managers to focus on patients more than paperwork
One health plan with more than 26 million patients across all 50 states is using this technology to prompt providers to complete medication reviews, notify them about patient adherence issues such as missed pickups, and monitor statin use in patients with diabetes and cardiovascular disease.
The 2022 National Progress Report
Solving for medication affordability & adherence up front
- Athenahealth, “Physician Sentiment Survey 2022: Key Factors Shaping the Physician Experience,” June 2022.
- Tyson Blauer et al., “KLAS Performance Insights First Look: Surescripts Medication History for Health Systems 2022,” October 2022.
- Calculation based on monthly transaction reporting from Carequality, January–November 2022.