Message from CEO Tom Skelton
In addition to continuing to support the Hurricane Harvey recovery efforts in Texas and Louisiana, Surescripts deployed a team to explore how we can help with the response to Hurricane Irma. Today, we are proud to share that we have again joined forces with Allscripts and a number of other organizations to expand the availability of medication history data to pharmacists in Alabama, Florida, Georgia, North Carolina and South Carolina. With millions of people displaced, this tool will help inform pharmacists who need to deliver medications to patients outside of normal circumstances.
We will continue to share relevant information and updates through our special Hurricane Irma webpage at www.surescripts.com/Irma.
If you have any questions, please do not hesitate to contact Customer Support at 1-866-797-3239 or support@surescripts.com.
Tom Skelton
Thank you for your interest in our emergency medication history service in response to Hurricane Irma.
At this time, the service is no longer available to pharmacists in Alabama, Florida, Georgia, North Carolina and South Carolina. The service was only available for a limited time in response to the emergency.
If you are looking for information on Surescripts’ response to Hurricane Maria, you can find more information at Surescripts.com/Maria.
If you have any questions, please contact Customer Support at 1-866-797-3239 or support@surescripts.com.
Thank You to Our Partners!
Deploying this program quickly enough to make a difference has required incredible cross-market collaboration. Surescripts and Allscripts would like to thank the following organizations who quickly stepped in and helped make it possible to bring this program to Alabama, Florida, Georgia, North Carolina and South Carolina in this time of need.
View a complete list of supporters
Reminder to Prescribers of Availability of Medication History
Prescribers in areas impacted by Hurricane Irma are reminded to utilize Medication History data through your EHR. During a natural disaster, access to medication history data is a critical tool for providers who are working around the clock to treat patients in need. Surescripts Medication History provides access to complete and up-to-date patient-specific prescription data that can help limit errors and adverse drug events. This tool is particularly critical when treating patients who have been displaced and may not have their prescription information available. Prescribers who are unsure if this service is available to them should contact their EHR vendor.
Reminder to Technology Vendors Serving Pharmacies Impacted by Hurricane Irma
Surescripts is working to ensure our Pharmacy Directory is updated with current information regarding pharmacy closures and is available to providers who need to treat patients in the region. Pharmacy vendors/pharmacy systems and EHRS/Health Technology Vendors are encouraged to review these action plans closely and take necessary steps to implement them in your systems.
Read the action plans (PDF)
Data & Insights
Surescripts network data trends (as of September 20, PDF)
Surescripts network data trends (as of September 18, PDF)
Surescripts network data trends (as of September 14, PDF)
Latest Headlines
September 11, 2017
September 7, 2017
September 6, 2017
Message from CEO Tom Skelton
Hurricane Harvey has caused catastrophic destruction across Texas and Louisiana. As the waters subside, the devastation is overwhelming and recovery will require national collaboration. Amongst the many issues faced is the fact that prescribing patterns have been disrupted across the region with thousands of patients displaced and many care locations still closed due to massive flooding.
In response, Surescripts assembled a team to focus on our efforts to aid recovery wherever possible. We activated our disaster plan to ensure that our pharmacy directory is up to date and that providers remember to use medication history information via their EHR to help recover prescription information. We have been providing data and insights on prescribing activity in the area to the federal government to help inform their response plans. And, we have partnered with Allscripts to provide free access to patient-specific medication history data for pharmacists in Texas and Louisiana for a limited time so they have the information they need to make the most informed prescription decisions for patients, regardless of their location or care setting (see news release).
Read the full memo (PDF)
Read Tom Skelton’s message from August 31 (PDF)
Thank you for your interest in our emergency medication history service in response to Hurricane Harvey.
At this time, the service is no longer available to pharmacists in Texas and Louisiana. The service was only available for a limited time in response to the emergency.
If you are looking for information on Surescripts’ response to Hurricane Irma, you can find more information at Surescripts.com/Irma.
If you have any questions, please contact Customer Support at 1-866-797-3239 or support@surescripts.com.
Thank You to Our Partners!
Deploying this program quickly enough to make a difference has required incredible cross-market collaboration. Surescripts and Allscripts would like to thank the many organizations who quickly stepped in and helped make it possible to bring this program to Texas and Louisiana in this time of need.
View a complete list of supporters
Reminder to Prescribers of Availability of Medication History
Prescribers in Texas and other areas impacted by Hurricane Harvey are reminded to utilize Medication History data through your EHR. During a natural disaster, access to medication history data is a critical tool for providers who are working around the clock to treat patients in need. Surescripts Medication History provides access to complete and up-to-date patient-specific prescription data that can help limit errors and adverse drug events. This tool is particularly critical when treating patients who have been displaced and may not have their prescription information available. Prescribers who are unsure if this service is available to them should contact their EHR vendor.
Reminder to Technology Vendors Serving Pharmacies Impacted by Hurricane Harvey
Surescripts is working to ensure our Pharmacy Directory is updated with current information regarding pharmacy closures and is available to providers who need to treat patients in the region. Pharmacy vendors/pharmacy systems and EHRS/Health Technology Vendors are encouraged to review these action plans closely and take necessary steps to implement them in your systems.
Read the action plans (PDF)
Data & Insights


Surescripts network data trends (as of September 5, PDF)
Surescripts network data trends (as of September 4, PDF)
Surescripts network data trends (as of September 3, PDF)
Surescripts network data trends (as of August 31, PDF)
Surescripts network data trends (as of August 30, PDF)
Surescripts network data trends (as of August 28, PDF)
Resources
- Limited Waiver of HIPAA Sanctions and Penalties During a Declared Emergency, U.S. Department of Health & Human Services
- Modified requirements for Medicare, Medicaid and CHIP, Department of Health and Human Services
- Special rules for Emergency Dispensing of Prescription Medications, Texas State Board of Pharmacy
- Emergency procedures for pharmacists, Texas State Board of Pharmacy
- Virtual Emergency Operations Center, Healthcare Ready
- Pharmacy Resources, National Community Pharmacists Association
- Pharmacy Resources, National Association of Chain Drug Stores
- NCPDP Emergency Preparedness Information, National Council of Prescription Drug Programs
- Guidance for hospitals, American Hospital Association
Latest Headlines
September 5, 2017
September 4, 2017
September 2, 2017
August 31, 2017
- A Sea of Health and Environmental Hazards in Houston’s Floodwaters, New York Times, August 31, 2017
- Houston-area hospitals will need time to recover from Harvey, CNBC, August 31, 2017
- AccuWeather predicts Hurricane Harvey to be more costly than Katrina, Sandy combined, AccuWeather, August 31, 2017
- Telehealth vendors offer free consults to Hurricane Harvey victims, Healthcare IT News, August 31, 2017
August 30, 2017
August 29, 2017