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Season1 Ep7 n

Michele Belcher may have dreamed about becoming a pediatrician, but it seems her true calling was community pharmacy. Her care is informed by deep, clinical expertise as well as commitment to the underserved.

As the owner of Grants Pass Pharmacy, she’s helped generations of families and led the way in COVID-19 vaccination and treatment. In late 2021, Belcher’s efforts were recognized, and she was elected President of the NCPA.

Listen to Belcher’s journey from working the soda fountain at her father’s pharmacy to being invited to the White House for the signing of the Inflation Reduction Act. Plus, learn how Belcher has expanded the care available to patients with expanded delivery and curbside services at her pharmacy and the introduction of a nonprofit to aid those with opioid use disorder.

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Michele Belcher

Pharmacist & Owner, Grants Pass Pharmacy

Belcher has owned Grants Pass Pharmacy in Oregon since 1994, when her father passed it on to her. She’s passionate about helping people from all backgrounds and situations receive respectful treatment when they need it most. Belcher recently served as President of the National Community Pharmacy Association, and has been recognized by policymakers and peers for her advocacy on behalf of community pharmacies nationwide.

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Melanie Marcus

Chief Marketing & Customer Experience Officer, Surescripts

Marcus joined Surescripts in 2017, bringing with her more than 20 years of experience working at the intersection of marketing, technology and healthcare. Based in our Arlington, Virginia, office, she loves serving as “chief storyteller” and hosts Surescripts’ award-winning podcast, There’s A Better Way: Smart Talk on Healthcare and Technology, helping people understand how technology unites our fragmented healthcare system. Marcus is passionate about leading an organizational focus on “customer obsession” where we put customer value first as we work to increase patient safety, lower costs and ensure quality care. Marcus currently serves on the Board of Directors for The Sequoia Project and the Brem Foundation to Defeat Breast Cancer. She also serves as the NCPDP Foundation's National Advisory Council (NAC) Chair for Role and Value of the Pharmacist.