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Innovative. Compassionate. Future-focused. Those three words characterize Rina Shah, Pharm.D., and what she wants for her patients, for the care Walgreens delivers and for the industry at large.
In this episode, Dr. Shah, Group Vice President of Pharmacy of the Future and Segment Strategy at Walgreens, shares her vision of pharmacy’s future. The topic couldn’t be more timely: The Association of American Medical Colleges estimates that by 2034, the United States will face a shortage of up to 124,000 physicians—and pharmacists may be able to help. They are particularly well-positioned to fill gaps in care thanks to their ubiquity in communities across the nation. But that’s only if pharmacists can get the time, tools and support they need. Hear how Walgreens, under Dr. Shah’s leadership, is fighting to address care gaps in the communities they serve.
Chief Marketing & Customer Experience Officer, Surescripts
Marcus joined Surescripts in 2017, bringing with her more than 20 years of experience working at the intersection of marketing, technology and healthcare. Based in our Arlington, Virginia, office, she loves serving as “chief storyteller” and hosts Surescripts’ award-winning podcast, There’s A Better Way: Smart Talk on Healthcare and Technology, helping people understand how technology unites our fragmented healthcare system. Marcus is passionate about leading an organizational focus on “customer obsession” where we put customer value first as we work to increase patient safety, lower costs and ensure quality care. Marcus currently serves on the Board of Directors for The Sequoia Project and the Brem Foundation to Defeat Breast Cancer. She also serves as NCPDP Foundation's National Advisory Council (NAC) Chair for Role and Value of the Pharmacist.
Group Vice President, Pharmacy of the Future and Segment Strategy, Walgreens
Dr. Shah has 25 years of experience at Walgreens, where she started as an intern and now provides leadership as a vice president. She was inspired to pursue pharmacology by her father, a longtime pharmacist of the Chicago metropolitan area. Dr. Shah was recognized by Crain’s Chicago Business on their “40 Under 40” list and as one of 2020’s “Most Influential Minority Executives” by Fierce Healthcare. She presently serves as Chair of the NACDS 2023 Advisory Group.