Season2 Ep1

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Healthcare interoperability has been a buzzword for years. And after decades of incremental progress, the industry is making traction. Information is being exchanged—and in massive quantities; clinicians and healthcare leaders are now pushing for it to be consumable. Meanwhile, we’re still not far along in interoperable systems to allow for national information exchange. So how do we get to Interoperability 2.0?

Micky Tripathi, Ph.D., MPP, is the National Coordinator for Health Information Technology at the U.S. Department of Health and Human Services. There, he leads the formulation of the federal health IT strategy—and is responsible for advancing interoperability and the exchange of health information nationwide. In other words, Dr. Tripathi owns the federal effort to make nationwide interoperability a reality.

American healthcare is messy, innovative, brilliant, fragmented and often proprietary and parochial, which gums up the momentum for real-world, nationwide interoperability. In this episode, Melanie asks Dr. Tripathi how we get to the next stage of information exchange: interoperability 2.0.

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Micky Tripathi, Ph.D., MPP

National Coordinator for Health Information Technology, U.S. Department of Health and Human Services

Dr. Tripathi has over 20 years of experience across the health IT landscape. He most recently served as Chief Alliance Officer for Arcadia, a healthcare data and software company focused on population health management and value-based care, and as a board member of HL7, the Sequoia Project, the CommonWell Health Alliance, and the CARIN Alliance. Dr. Tripathi also received the Secretary of Defense Meritorious Civilian Service Medal during his time with the Office of the Secretary of Defense.


Melanie Marcus

Chief Marketing & Customer Experience Officer, Surescripts

Marcus joined Surescripts in 2017, bringing with her more than 20 years of experience working at the intersection of marketing, technology and healthcare. Based in our Arlington, Virginia, office, she loves serving as “chief storyteller” and hosts Surescripts’ award-winning podcast, There’s A Better Way: Smart Talk on Healthcare and Technology, helping people understand how technology unites our fragmented healthcare system. Marcus is passionate about leading an organizational focus on “customer obsession” where we put customer value first as we work to increase patient safety, lower costs and ensure quality care. Marcus currently serves on the Board of Directors for The Sequoia Project and the Brem Foundation to Defeat Breast Cancer. She also serves as NCPDP Foundation's National Advisory Council (NAC) Chair for Role and Value of the Pharmacist.