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As President of Kroger Health, Colleen Lindholz leads a team of 23,000 healthcare professionals in nearly 2,500 pharmacies in 37 states who care for more than 14 million patients annually. But even when working at such a large scale, Lindholz hasn’t lost sight of the individual patient.
In this special bonus episode, Lindholz shares her passion for wellness and nutrition, and how Kroger is working to deliver whole patient care. Marcus and Lindholz discuss how the pandemic laid bare existing inequities and how technology can help pharmacists get the right therapy to the right patient at the right time, increasing adherence and improving patient outcomes. Finally, Lindholz explains what keeps her motivated in her career, and what’s currently inspiring her.
President, Kroger Health
In her current role, Lindholz oversees all of Kroger Health’s Pharmacy, Clinical and Nutrition operations and services, including all healthcare-related digital solutions and telehealth platforms. She’s helped spearhead the company’s “Food as Medicine” strategy and is a passionate believer in Kroger Health’s vision to help people live healthier lives.
Chief Marketing & Customer Experience Officer, Surescripts
Marcus joined Surescripts in 2017, bringing with her more than 20 years of experience working at the intersection of marketing, technology and healthcare. Based in our Arlington, Virginia, office, she loves serving as “chief storyteller” and hosts Surescripts’ award-winning podcast, There’s A Better Way: Smart Talk on Healthcare and Technology, helping people understand how technology unites our fragmented healthcare system. Marcus is passionate about leading an organizational focus on “customer obsession” where we put customer value first as we work to increase patient safety, lower costs and ensure quality care. Marcus currently serves on the Board of Directors for The Sequoia Project and the Brem Foundation to Defeat Breast Cancer. She also serves as NCPDP Foundation's National Advisory Council (NAC) Chair for Role and Value of the Pharmacist.
