It’s not enough to treat the disease. For patients to afford and adhere to their medications—with chronic conditions financial pressure and healthcare consumerism on the rise—prescribers need in-workflow tools that enlarge the scope of patient conversations at the point of care.
In this MGMA podcast episode, Christopher Apostol, D.O. of Evans Medical Group, Donna Maddox of athenahealth, and Yousuf Ahmed of Surescripts discuss four key takeaways arising from the technological impact of patient-specific information delivered to the electronic health record (EHR) at the point of care—exactly when and where it’s needed most. Listen below.
Listen Now: Achieving Medication Adherence Through Meaningful Patient Cost Conversations
More Affordable Medications Mean More Adherent Patients
“Non-adherence is becoming an increasing problem. Patients come with uncontrolled conditions: hyperlipidemia, diabetes, hypertension. Using technology to ask different questions opens an opportunity for patients to be real with me.”
Christopher Apostol
D.O., Evans Medical Group
Array
“What Surescripts has done is create the largest network of direct electronic connections with the largest number of payers in the U.S., with drug pricing and medication alternatives sent directly to the EHR at a critical moment: the point of prescribing.”
Yousuf Ahmed
Product Innovation, Surescripts
Array
“It's often a cost barrier. Having the information around the cost and availability of a medication—at the time of need—is what we’re giving to providers to share with their patients. It makes adhering to a medication realistic.”
Donna Maddox
Executive Director, Product Management, athenahealth
Array
“Physicians want technology to be an enabler: simple and easy to use, with clinical decision support. And the information must be accurate. Patient-specific information at the point of prescribing builds trust in the patient-provider relationship.”
Donna Maddox
Executive Director, Product Management, athenahealth
Array
We make it simpler to optimize medication affordability and adherence by sharing prescription benefit intelligence throughout the care journey. And by delivering trusted insights, more prescribers are inspired to adopt and use the tools offered in their EHRs. Read more about medication affordability and adherence on Intelligence in Action.
Dean Riggott Photography
Surescripts
