Patients seek answers and hope from their care providers. But, too often, before a specialty prescription reaches the patient, there is waiting and uncertainty rather than a prompt start to therapy.
In a recent conversation with Katie Reeves, Senior Product Manager at Accredo specialty pharmacy, and Andrew Mellin, M.D., Chief Medical Information Officer at Surescripts, we heard how progress is being made to create a better experience for prescribers, specialty pharmacists, and most importantly, patients.
Listen Now: Striving for a Streamlined Specialty Experience
The challenges Mellin describes on the episode of the “UN-scripted” podcast sound stuck in the 19th century.
“Someone is literally looking at a screen where the data's documented, handwriting it on a paper form, sticking it in a fax machine, dialing a number, going into the specialty pharmacy system where then someone re-transcribes it into their electronic system,” Mellin says. “It's kind of crazy.”
But today’s new technology solutions for specialty pharmacies like Accredo are making a noticeable, positive impact on the specialty experience.