There's a Better Way

Smart Talk on Healthcare & Technology

The American healthcare system is one of the most innovative in the world, but it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens and communications barriers between providers. In this podcast series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with some of the most inspiring leaders in healthcare today for in-depth and personal conversations about the industry’s challenges and opportunities. Each episode presents a new conversation with people who are driving industry innovation through their work and helping to usher in a new era of American healthcare. Through this podcast, you’ll be exposed to new perspectives on stubborn healthcare challenges, how technology can be used to improve care and what the future might hold for an industry in the midst of rapid change.

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December 8, 2022

Envisioning the Future of Healthcare with Kroger Health President Colleen Lindholz

In this bonus episode, we hear from Colleen Lindholz, President of Kroger Health and recent Chair of the National Association of Chain and Drug Stores (NACDS). For Lindholz, the future of healthcare is personalized. And the future of pharmacy is patient-based, not prescription-based.

November 3, 2022

Talking Trusted & Protected Data Exchange with EHNAC’s Lee Barrett

In the finale of “There’s a Better Way,” Melanie Marcus chats with Lee Barrett, CEO of the Electronic Healthcare Network Accreditation Commission (EHNAC). Under Barrett’s leadership, EHNAC prepares healthcare organizations to better prevent and protect themselves from breaches in security.

October 20, 2022

Community, the Future of Pharmacy and the Best Soda Fountain in the West

This episode’s guest is pharmacist Michele Belcher, 2021–22 president of the National Community Pharmacists Association. Belcher illustrates the realities of owning an independent community pharmacy and how these small stores can make a big impact.

October 6, 2022

Dr. Nele Jessel on Clinician Burnout, the Power of HIT and Why She's an EHR Cheerleader

In this episode, Melanie Marcus speaks with Dr. Nele Jessel, Chief Medical Officer at athenahealth. Jessel is working hard to ensure clinicians can practice “old-fashioned” medicine in high-tech settings.

September 22, 2022

More Is Not Always Better: Making Interoperability Work for Patients & Clinicians

In this episode, Melanie speaks with Sam Lambson, Vice President of Interoperability at Oracle Cerner. Sam’s mantra is to “make care more affordable, accessible and better coordinated.”

September 8, 2022

Innovation, Please: What’s Next and What’s Needed in Specialty Therapy

In this episode, Melanie sits down with Joel Helle, Vice President of Physician Services at CVS Specialty. Hear the unique perspective of someone who’s not only close to specialty medicine professionally, but personally, as well.

August 25, 2022

Healthcare, Tech and Capitol Hill

In this episode, Melanie sits down with Tina Grande, the Executive Vice President for Policy at the Healthcare Leadership Council. During their discussion, Melanie and Tina dig deeper into Tina’s remarkable career at the intersection of healthcare, technology and national policy.

August 11, 2022

Are We There Yet? Advancing Real-World Interoperability

In this episode, Melanie chats with Mariann Yeager, CEO of the Sequoia Project, a nonprofit partnership advancing the exchange of secure, trusted and interoperable health information. Listen to Mariann reflect on the criticality of interoperability and share the latest on ONC’s Trusted Exchange Framework and Common Agreement.

July 28, 2022

How COVID-19 Has Upended Assumptions About Care

In this episode, host Melanie Marcus sits down with Tasha Polster, Vice President for Pharmacy Quality, Compliance and Patient Safety at Walgreens. Hear Tasha’s personal stories and her perspective on the value of innovation, collaboration and partnership during challenging times.

1/18/2023

It takes people and organizations from all corners of healthcare to improve the experiences of patients and provide… https://t.co/w6I906rUyJ

1/17/2023

There are 832 ways to say the same thing: “Take 1 tablet by mouth once daily.” It’s a medication error waiting… https://t.co/0SGAx7L3eV

1/13/2023

It can take weeks to get patients started on specialty medication. The prescribing & fulfillment process is full… https://t.co/orxsoaUG6u

1/11/2023

“It didn’t matter if you were a small independent pharmacy or a big retail chain—we were all working together to he… https://t.co/DGAAKOmMEq

1/6/2023

Surescripts’ Frank Harvey tells @EHRIntel how in 2023 automation & access to the right patient information at the r… https://t.co/ZNBdIOyiLO

12/27/2022

“The only constant in life is change,” said the Greek philosopher Heraclitus. If you’ve worked in healthcare in th… https://t.co/YBKktyhl71

12/19/2022

What does the future hold in healthcare? More patients will turn to their community pharmacists for care. And tha… https://t.co/3iJNP94YfH

12/16/2022

Our own Melanie Marcus proudly accepted @sequoiaproject Member of the Year Award at this year’s Annual Meeting – We… https://t.co/KlCSTqJKKv

12/15/2022

The future of specialty prescribing is information when and where providers need it. If we can do this, we’ll ge… https://t.co/J3EhZE6jUB

12/15/2022

Wishing you a restful, rewarding holiday season #HappyHolidays https://t.co/3RUNqWxTiA